Brand Ambassador - Operations (Casual)

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

Your Adventures Ahead

• Be on-ground at various brands across Sydney to represent ShopBack and acquire new users
• Attract customers to the brand by engaging with people walking-by and handing out flyers
• Assist customers to download ShopBack App, set-up account & link payment methods
• Promote activation-specific promo mechanics - E.g (New User get FREE ITEMS)
• Educate customers' by explaining the benefits of the app including earning return cashback and applying promos
• Assist both Existing & New Users to complete transactions in order to claim their promo
• Set-up and tear-down of POSM/campaign materials at various outlets
• Provide feedback on activation flow and any matters raised by customers

Essentials to Succeed

• 0-2 years experience in retail/event operation/hospitality, open to fresh grad applicants
• Flexible schedule and able to commit to a roster at least 2-4 weeks in advanced
• Strong interpersonal and communication skills - willing to approach people confidently and promote ShopBack deals
• A problem-solver who’s not discouraged by failure or mistakes
• Ability to perform and thrive in a fast-paced environment
• Self-motivated with a proactive attitude
• Willing to commute to various places within Sydney
• Mandarin language proficiency is an added advantage but not required

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.