Brand Operations Assistant

We are seeking a Brand Operations Assistant to be the cross functional point person between warehouse, planning, merchandising, marketing, accounts payable, customer care etc. focusing on order confirmations, receipts, discrepancies, inventory and returns.

This is a hybrid role with 1 day a week (Wednesday) in our Brooklyn, New York office required.

Primary Responsibilities, include:

• Provide cross functional support regarding deliveries, discrepancies, inventory, returns and other merchandise operations related functions
• Liaise effectively and expediently with brand partners
• Review order confirmations and send comments to brands in a timely manner
• Reach out to brands regarding delivery of goods
• Reach out to brands regarding discrepancies (short shipment, over shipped, incorrect item, etc.)
• Reach out to brands regarding GTIN codes
• Complete any Returns to Brands in a timely manner
• Notify the Customer Care Team of brand issues, delays, updates etc.

Qualification/Ideal Experience:

• Intermediate proficiency with Microsoft and Google applications required
• Excellent written and verbal communication skills required
• Exceptional organizational and prioritization skills required
• Ability to work collaboratively, listen, and value differing perspectives
• Must be self-motivated, flexible and agile
• Composed demeanor and a positive attitude
• Basic understanding of the fashion and luxury goods industry
• Flexible availability to work weekend/holiday rotations during peak periods

Job Type: Hybrid role with one day a week in our Brooklyn NY (Industry City) office space

Salary: $42,000 - $50,000 per year + Discretionary Bonus & Equity Eligible

Benefits:

• Medical, Dental & Vision Insurance Benefits (Day 1)
• 401(k) with Company Match
• Company Paid Life Insurance Benefit
• Voluntary Supplemental Insurance Benefits (STD, LTD, Accident, Critical Illness)
• Unlimited Paid Time Off (Exempt & FT)
• Tuition Reimbursement 

The above statements describe the general nature of work being performed in this role, they are not an exhaustive list of all responsibilities, duties and skills required. Additional responsibilities may be required from time to time. As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

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Moda Operandi is an e-commerce platform transforming the way people discover and shop for designer fashion. Through its innovative mix of commerce and content, Moda allows women to shop for what’s new and what’s next in designer fashion from the world’s leading emerging designers and luxury brands. Founded in 2010, Moda Operandi's mission is to make it easy for designers to grow their businesses and consumers to realize their personal style. Today, Moda’s platform carries more than 1,000 brands and designers across fashion, fine jewelry and home, shipping to customers around the world.

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