Brand Risk Operations Associate

Who we are About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Brand Risk team develops processes, solutions, product controls and detection systems to ensure merchants and platforms integrity, and protect Stripe and our users from compliance and reputational risks. We collaborate with partners across Risk, Engineering, Product and Compliance to design and implement best-in-class risk strategy, and play a critical role in Stripe’s risk management efforts.  

Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of “growing the GDP of the Internet.”  Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves.

What you’ll do

We are establishing a Brand Risk team in Bangalore and are looking for Brand Risk Operations Associates to join the team and help drive brand risk mitigation efforts. 

Responsibilities

• Help improve Stripe’s Brand Risk detection mechanisms by conducting merchant account investigations on detection misses and digging into root causes 

• Identify themes in the data and collaborate with the Brand Risk Strategy team to drive corresponding improvements in the detection and enforcement processes 

• Build relationships and partner with stakeholders across Risk, Engineering, Ops and Data Science globally;

• Build expertise and deep know-how around Stripe’s policies, standards and requirements, as well as risk capabilities and tools; 

• Leverage data and quantitative analysis to suggest optimal solutions, balancing risk and user experience.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Previous experience in risk analysis, investigations or risk operations

• Strong critical thinking and problem solving skills, with experience using data to make assessments / judgment

• Excellent organizational skills with demonstrated attention to detail

• Ability to operate independently and is energized by the challenge of solving difficult problems 

• Excellent organization and planning skills with demonstrated attention to detail 

• Seamless at collaborating with the stakeholders and the XFN partners

• Deep expertise in reading patterns in investigations and making key recommendations on established observations

Nice to haves: 

• Experience working with large data sets and proficiency in SQL