Brand Supervisor

Responsibilities

• Work closely with Project Management, Brand Director and/or VP/Brand Leader to create a long-term plan to execute a full-scale brand transformation and growth throughout the entire client experience
• Encourages and sets an example for a diverse and inclusive environment where each team member feels they can bring their best self and be respected and seen
• Excellent client communication that builds trust, digs for insights, and sets expectations that allow for a brand to reach its biggest possible future
• Independently runs large, technical web projects from inception to in-market delivery, working with cross-agency teams.  Keeps communication and roles clear.
• Understands the Whole Brand Spectrum and looks for opportunities where it can be applied to best support the client’s needs and grow the relationship organically
• Serve as category and brand business expert to Barkley teams
• Accountable that all elements and deliverables from Barkley are concepted based on the aligned strategic brief that delivers against client set objectives, timing, & budget
• Contribute to the making of brave ideas by ideating with the team, bringing client insight, setting up correct expectations, aligning teams, connecting resource needs, and (pre)selling in the work.
• Fosters partner agency relationships to maximize integration and collaboration in service of the client's goals
• Supports the overall Client Experience that delivers external strategic documents like Annual Planning and 360 Scorecard or internal performance tied to financial forecasting, Whole Brand Assessment and Team Annual Huddles
• Proactively manages team and client expectations by partnering with Project Management to identify areas of risk and opportunity
• Identifies when to escalate any issues to senior leadership and does this in a timely manner with a problem-solving mentality
• Keeps the team calm, focused and inspired as they work together
• Capable of managing a direct report to guide that person in their career path and clearly identify roles and responsibilities that set that person up for success
• Partner to Director on all financial needs and management of invoicing, POs, estimates, etc

Qualifications:

• 6+ years of relevant brand or agency experience
• Excellent client communication and the ability to establish a connection with senior-level client leadership
• Self-starter with the ability to operate both strategically and tactically in a fast-paced, deadline-driven environment
• Strong collaborator with the ability to lead cross-channel initiatives with a diverse range of partners and stakeholders
• Ability to run projects independently with minimal supervision
• Excellent written and verbal communication skills; capable of effectively articulating both strategic recommendations and detailed tactical plans
• Ability to develop trusted relationships and partner with diverse teams and mid-senior client leads
• Demonstrated success in a cross-functional team environment
• Ability to juggle multiple projects and clients at once, while correctly prioritizing
• Web and digital experience are required, such as: web design and development, QA, user experience, digital content development and SEO, analytics reporting and visualization, digital media and email/CRM etc.