Bureau Chief Information Officer

• Directing the work of an organizational unit
• Ensuring the success of one or more specific major programs or projects
• Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance.
• Supervising the work of other managers and exercising important policymaking, policy determining, or other executive functions.

• Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision
• Leading People: This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Competencies: conflict management, leveraging diversity, developing others, team building
• Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility
• Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically. Competencies: financial management, human capital management, technology management
• Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Competencies: partnering, political savvy, influencing/negotiating

Fundamental Competencies: These competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting and should be addressed over the course of each ECQ narratives.

When completing Executive Core Competencies, applicants should follow the Challenge, Context, Action and Result (CCAR) model outlined in the guide.

• Challenge - Describe a specific problem or goal.
• Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
• Action - Discuss the specific actions you took to address a challenge.
• Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.

Additional information about the SES and Executive Core Qualifications can be found on the Office of Personnel Management (OPM) SES Website. You are strongly encouraged to review OPMs Guide to SES Qualifications for specific examples and guidance on writing effective ECQ narrative statements.

MANDATORY TECHNICAL QUALIFICATIONS (MTQs): All applicants must submit a written narrative that addresses each of the MTQs separately. The narrative must not exceed one (1) page per MTQ. Applicants who fail to adhere to the one (1) page per MTQ limit will be disqualified and no longer considered for the position. In addition to the ECQs, applicants must possess the following technical qualifications that represent the knowledge, skills, and abilities essential to perform the duties and responsibilities of the position. You must fully address each MTQ to be rated for further consideration.

MTQ 1: Demonstrated experience in leading and managing a comprehensive Information Technology (IT) program for a large public, private or non-governmental organization such as a Federal Agency. Experience in management of IT products and services are acquired and resources are managed in accordance with federal guidance, government and industry best practices, and the policies and procedures of legislation, including the Paperwork Reduction Act, the Clinger-Cohen Act.

MTQ 2: Demonstrated experience providing organization-wide IT system, compute, storage, network, cloud, and communication services including those supporting emergency preparedness and the ability to promote efficient IT operations by encouraging performance-based management and where appropriate, leveraging common technology solutions to improve business processes, performance, and cost effectiveness of IT activities.


MTQ 3: Demonstrated experience managing and maintaining a comprehensive and effective cyber security program with the ability to protect classified and unclassified information and IT assets.

MTQ 4: Demonstrated experience leading, overseeing, inspiring, and challenging a team in developing and administering IT usage policies and guidance and complying with applicable Federal and/or Department statutory and policy requirements (e.g., privacy, records management, asset management).