Business Analysis Advisor - Work from home

Remote, Work from Home, United States

Leads mid-sized quality and analytical processes and projects or components of a larger project in a matrix environment involved in the evaluation of requirements and/or the development of new procedures/ processes/or policy solutions to address highly complex Provider data issues.

Compiles and analyzes results for identification of improvement opportunities. Provides actionable information and recommendations to the team through various analytic techniques on issues related to business people, processes and technology.

Leads work on complex analytical processes utilizing judgment, fact, and discretion within a large business organization or across functional areas.

Actions have significant impact on key department objectives.

Responsibilities:

• Execute management strategies for Operational Performance & Analyzed Solutions project portfolio, identifying areas of improvement, gathering data, conducting analysis and recommending controls or other actions to ensure accuracy of Provider data for consuming use.
• Managing multiple complex, time sensitive projects designed to deliver targeted outcomes:
  
  • Can organize departmental efforts to identify, prioritize and assess the impacts of business process problems and consumption defects
  • Can lead efforts to develop data collection plans and data acquisition
  • Can train junior members in team in performing analysis activities to deliver to defined objectives
  • Conduct analysis and evaluation of business process and technology through the use of rigorous methods to identify causes of variation, improvement opportunities and solutions considering both upstream inputs into business process and downstream consumers of data
  • Identify opportunities for improvements based on fact based analysis
  • Can summarize results of analysis and effectively communicate to the team recommendations for actions to resolve business issues

• Network Operations
  
  • Utilize Network Operations process maps to map data flow through business processes
  • Gather and define baseline business metrics primarily to illustrate impact of business outputs to customers
  • Utilize trending analysis to identify opportunities for improvement and efficiency in business processes

• Working in close partnership with business partners is a highly matrix environment
  
  • Utilize information garnered from analysis to partner with Process Owners and Quality Oversight to identify gaps in business processes.
  • Can effectively communicate the results of analysis

• Translate business needs into practical applications and solutions
• Translate business/data rules into existing analytical programs for continuous improvement; develop, test implement programs where one does not exist.

Qualifications:

Bachelor's degree or higher strongly preferred or equivalent work experience.

5+ years of equivalent experience in related health care analytics

Strong developer skills in SAS EG or other programming languages (Java, Python, VBA, etc.) required.

Strong developer skills in MS SQL (including writing stored procedures and views) and SSIS required.

Experience in reporting tools such as Tableau, Business Objects or COGNOS required
Strong relational SQL skill and data warehousing concepts highly preferred

Strong experience with Hadoop, Oracle, Teradata etc. highly preferred

Comfortable using tools such as Toad, HUE, SQL Management Studio etc.

Strong MS Office Suite, including Excel, Access and Visio required

Leadership competencies with the ability to collaborate with others and establish working relationships, communicate effectively across the organization and at different levels, think and act strategically and influence key leader

Strong communication skills - oral, written, and interpersonal skills with the ability to work effectively within diverse groups

Deep healthcare data statistical analysis experience and demonstrated understanding of health care and delivery systems processes

Ability to take highly complex data relationships and translate to useful action

Ability to solution for the desired outcome

Ability to successfully navigate and contribute in a highly matrix environment

Ability to train and mentor junior team members

This role is WAH/Flex, which allows most work to be performed at home. WAH/Flex employees must be fully vaccinated against COVID-19 if they choose to come onsite or if required to periodically come on site.

For this position, we anticipate offering an annual salary of $83,200 - $138,600, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.