Business Analyst

Our Business Analysts identify and analyze business needs, gather requirements, and define scope and objectives for applications integrated with business processes/data and IT infrastructure.

Supporting the Account Management and Sales teams, the BA will also interact with various Blue Cross of Idaho departments. This is a hybrid position at our Meridian Idaho campus, which will offer split time in-office and work-from-home, or can work fully onsite. #LI-Hybrid

Required Education: Bachelor's Degree in IT, Business, or Health subject area, or related field; OR equivalent work experience (Two years' relevant work experience equals one year of college)

Required Experience:

Analyst I: none specifically required, though experience in analysis, enterprise business processes, and/or operational improvement is preferred

Analyst II: 3/+ years' as Business Analyst or related experience, to include:

• Knowledge of gathering and documenting business requirements, process mapping methodologies, and project management
• Collaboration & communication - may also lead cross-functional project teams. Ability to represent the department on committees and hold decision authority
• Analytical skills such as problem solving, process improvement. Analyze business operations, business development, and assist with development of process and system specifications
• Presentation, facilitation, and written, verbal, and interpersonal skills to help influence results and outcomes, connect with both technical and business teams, and engage with internal/external customers
• Ability to be a self-starter, while balancing multiple tasks and meeting benchmarks
• Microsoft Office Suite. Knowledge of pulling queries as well as hands-on working experience within SQL and/or Tableau will be beneficial.

We'd love it if our BA also has:

• Bachelor's Degree, preferably in a business or health related field
• Experience in Healthcare, Insurance, Benefits, and/or Government Programs (e.g. Medicare)
• Experience coordinating with IT on software development projects
• SQL, Tableau, Facets, Salesforce and/or CRM experience
• Experience in Agile and/or Waterfall delivery methodologies

Your day may look like:

• Recommending solutions or improvements to business processes.
• Researching business requirements, develop detailed specifications, and validate the solutions with business partners.
• Communicating needs to the development team by translating business requirements.
• With IT support, assist in the development of tools, applications, reports, and analytics to enable strategic programs and metrics for the Account Management and Sales department.
• Troubleshooting technical issues and work through a resolution (root cause analysis).
• Planning and executing business user acceptance testing and related test activities.

Reasonable accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.