Business Analyst

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Analyst to join our team in Little Rock, Arkansas (US-AR), United States (US).

The Business Analyst (BA) will be a valued member of the IT PMO. She/He will work as part of a larger team providing Program/Project Management Office (PMO) services - including project management, business process analysis and improvement, business system analysis, and organizational change management - for the DHS Enterprise. She/He will actively participate in the delivery of tasks/activities and associated deliverables, providing support for the team while developing the skills necessary to advance along the business and IT consulting career path. In collaboration with other NTT DATA Government Consulting and Advisory (GCA) consultants, the selected candidate will work as part of the project team to support the analysis, planning, design, implementation, and evaluation of key projects to help the client achieve organizational goals.

Other responsibilities of this position include: • Builds relationships with clients to ensure service levels are being met.• Interact with state clients acting as a key liaison between business and other project stakeholders.• Collaborate with team members to understand organizational and operational challenges.• Collaborate with cross-functional teams to analyze, design, and implement solutions that are strategically and operationally impactful.• Facilitate discussions amongst multiple business and/or technical stakeholders to ensure a shared understanding.• Analyzes business and user needs, documenting requirements with minimal guidance.• Document business rules / functional requirements to support system enhancements.• Provide project support to Project Manager, Project Team and Management. • Effectively communicate (verbal and written) with management, state clients and peers. • Assist with the creation of presentations and other materials.• Facilitate meetings and provide follow-up documentation/support.• Attend project and status meetings.
Basic Qualifications:• Minimum 5 years work experience in Business Analyst role/capacity• Minimum 5 years meeting facilitation and meeting minute documentation experience • Minimum 5 years of SDLC (Software Development Life Cycle) experience• Bachelor's Degree in business, health care, information systems or related field (or additional 4 years relevant experience)

Preferred Skills:
• Minimum 1 year of experience developing training materials and presenting end user training • Strong analytical and critical thinking skills• Strong written and verbal communication skills• Strong organizational and time management skills• Certified Associate in Project Management (CAPM) Preferred

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Little Rock
Job Segment: Project Manager, Business Analyst, Consulting, Cloud, Systems Analyst, Technology