Business Analyst

As our first business analyst, you will be a co-leader of our Self-Serve business unit, working closely with Product, Marketing, Finance, and Data Science. You will be the primary owner of data and insights, digging into metrics to find root causes, identifying trends, uncovering blind spots, and answering questions about key drivers and opportunities for our Self-Serve business. This is a highly visible and impactful role with direct communication to our executive team and influence over important aspects of our company strategy.

What you’ll do at Figma:

• Build and maintain dashboards and comprehensive scorecards to provide transparent reporting and insight into the health of our Self-Serve business 
• Provide succinct and impactful analysis to help improve overall business performance and opportunity size key growth opportunities
• Coordinate deeper investigations as needed with Data Scientists, prioritizing the most impactful investigations
• Improve our understanding and overall confidence in financial forecasts and targets, augmenting Finance reporting processes
• Ensure data integrity and consistency by collaborating with Data Science and Finance, flagging and troubleshooting data quality issues
• Present and communicate data backed recommendations to leadership and cross-functional partners
• Function as core thought partner to a quad (Product, Marketing, Finance, and Data) of senior leaders focused on Self-Serve

We’d love to hear from you if you have:

• 4+ years of experience in roles requiring analytical rigor (e.g. Analytics, Business Operations, Consulting, Finance, etc.)
• Ability to analyze unstructured data and extract insights to provide business recommendations
• Proficiency in SQL
• Experience with data visualization and BI tools (e.g. Mode, Looker, etc.)
• Excellent written and verbal communication skills
• Excellent decision making and creative problem solving skills
• (Nice-to-have) Knowledge of financial metrics in a SaaS setting
• A passion for using data and analytics to answer questions and support key business decisions