Business Analyst

Requisition Number: 92384

As Business Analyst, you'll work in a dynamic environment supporting our clients. You'll have the opportunity to utilize your skills and continue to learn new ones.

What you'll do at Insight:

• Provide day to day support, complete operational tasks, and assist peers with problem-solving and escalation.
• Support ongoing client departmental operations and environment.
• Work collaboratively across a variety of business units to implement new technology, and support existing technologies.
• Document the processes, procedures and provide status to management on a weekly basis.
• Maintain vendor relationships, and assist operation with vendor escalation and issue resolution.
• Facilitate meetings as needed.

What you'll need to join Insight:

• Work with Enterprise Legal Services to assist with preservations and eDiscovery tasks.
• Experience with/ Ability to:
  • Generate and manage detailed project plans
  • Create weekly, monthly, and ad hoc reports per customer and management requirements
  • Document application problems and enhancement opportunities
  • Create documentation (job aids, SOPs, user guides, etc.)
  • Proficiently use Microsoft tools including, but not limited to, Microsoft Office, MS Project, MS Project Server, and SharePoint Portal
• Must be an excellent communicator - both written and oral
• Must have excellent team relationship management skills and ability to interface seamlessly with peers as well as management
• Must be able to run meetings with both technical and non-technical attendees
• Must possess leadership qualities and skills that motivate project team members to drive the project to a successful conclusion:
  • Ability to read, analyze, and interpret general business/professional journals, technical procedures, or regulations
  • Ability to write reports and/or business correspondence
  • Ability to effectively present information and respond to questions from groups of managers, customers, and other employees
• Must have basic working knowledge of compliance and audits
• Willingness to occasionally work outside of normal business hours to support customer's global presence.
• Ensure strict adherence with all departmental Standard Operating Procedures and processes including escalation of concerns to peers and management.

Other Pertinent Information:

• The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period of time.
• The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to: stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop and kneel.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus due to computer work.
• Moderate lifting is required.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Memphis || Tennessee (US-TN) || United States (US) || Project Management || None || US - Memphis, TN ||

Nearest Major Market: Memphis

Job Segment: Business Analyst, Compliance, Project Manager, Relationship Manager, Finance, Legal, Technology, Customer Service