Business Analyst

Are you passionate about changing the way customers think about web-based products? Dealer eProcess is seeking a bright, customer-obsessed, and motivated individual to join the innovative team as a Business Analyst.

In this high-impact role, you will be responsible for building scalable reports, diving deep into data, and delivering actionable insights to inform the business strategy. You will partner closely with talented cross-functional teams, including Marketing Managers, Account Managers, Program Managers, and Product Managers, to help drive the growth and success of Dealer eProcess.

This is an entrepreneurial, fast-paced, and highly collaborative environment, more akin to a startup than a large corporation. You will have the opportunity to wear many hats, embrace change, and solve complex problems in short order. If you thrive in ambiguity and are excited about the prospect of contributing to a customer-obsessed, innovative web-based product business, we'd love to talk.

Key Responsibilities:

• Gather and analyze data from multiple sources to identify trends, patterns, and opportunities for improvement
• Develop and maintain dashboards and reports to provide regular updates on the performance of Dealer eProcess and its products
• Collaborate cross-functionally to understand business challenges and propose data-driven solutions
• Conduct market research and competitive analyses to stay informed on industry trends and best practices
• Build financial models and forecasts to support business planning and decision-making
• Communicate insights and recommendations to stakeholders in a clear and compelling manner
• Contribute to strategic initiatives and projects to drive continuous improvement and innovation

We are open to hiring candidates to work out of one of the following locations:

Chicago, IL, USA | Phoenix, AZ, USA | Detroit, MI, USA | Remote

BASIC QUALIFICATIONS

• 2+ years of business or financial analysis experience
• Bachelor's degree or equivalent
• Experience with Google Analytics
• Experience defining requirements and using data and metrics to draw business insights
• Experience making business recommendations and influencing stakeholders
• 2+ years of business analyst, data analyst, or similar role experience
• 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
• Experience with data visualization using Tableau, Quicksight, or similar tools
• Experience in displaying complex quantitative data in a simple, intuitive format and presenting findings in a clear and concise manner
• Proven problem-solving skills, project management skills, attention to detail, and exceptional organizational skills

PREFERRED QUALIFICATIONS

• 4+ years of business analyst, data analyst, or similar role experience
• 4+ years of business or financial analysis experience
• 4+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
• Google Analytics Certified
• Prior experience in Web Development, Consumables, and/or Supply Chain Management industry
• Proficient in a programming language (e.g., Python, SQL) for automation of data extraction, processing, and computation

Dealer eProcess is committed to a diverse and inclusive workplace. Dealer eProcess is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Dealer eProcess Disability Accommodations.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,000/year in our lowest geographic market up to $85,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Dealer eProcess is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit Dealer eProcess Employee Benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.