Business Analyst

Business Analyst

Description

Southern Company is a leading producer of clean, safe, reliable and affordable energy, and we approach each day as a vital step in building the future of energy. At Southern Company we are always looking ahead, and our innovations in the industry-from new nuclear to deployment of electric transportation and renewables -help brighten the lives and businesses of millions of customers nationwide.

SUMMARY

Business Operations Support provides business process and associated system support in general for applications (Oracle Financials, Powerplan, Maximo and Third Party) centrally administered/managed by the Shared Services Support organization in support of accounting for all Southern Company subsidiaries. In addition, the successful candidate will engage in special project work to support business process and/or associated technology life cycle changes for the accounting organization and engage in strategic planning serving in AFT Technology Leadership roles as needed.

JOB SUMMARY

The analyst's duties will require working closely with key business partners to provide general business process support in areas like access management, application configuration, and consolidated business processes. The analyst will have a primary role supporting the Business Operations related processes including the following:

1. Supporting month-end financial close processes in a SOX-controlled environment
2. Executing and supporting allocations
3. Reconciling DRM and financial interfaces
4. Providing functional end user support utilizing case management tools
5. Collaborating with Technology Organization when required for technical and/or release support

JOB REQUIREMENTS:

Education:

• Bachelor's degree in Accounting, Business, Computer Science, IT, or related discipline or equivalent experience is required.
• Demonstration of sound business judgment and outstanding customer service.
• Demonstration of strong organization skills and attention to detail.
• A proven individual work ethic and team effectiveness.
• General understanding of financial ERP systems and/or accounting processes.
• Previous experience serving in a financial or technical support role is preferred.

Knowledge, Skills & Abilities

• Working knowledge of financial ERP systems and/or accounting processes.
• Proven data management skills and working knowledge of Structured Query Language (SQL) is preferred.
• Strong oral and written communication skills across technical and financial organizations.
• Ability to quickly learn and apply new technologies is required.
• Proven experience supporting end users in a timely, effective manner.

Behavioral Attributes

• High degree of initiative and personal responsibility for assignments.
• Strong interpersonal skills including the ability to work with internal and external teams, build superior customer relationships, and mentor others.
• Ability to effectively multi-task and prioritize workload.
• Candidate must demonstrate behaviors consistent with the company culture - Unquestionable Trust, Superior Performance and Total Commitment.

MAJOR JOB RESPONSIBILITIES:

• Application Support and Troubleshooting
• Effectively coordinate between end-users, other SSS support resources and Technology Organization to ensure application process/system stability, prioritizing issues, patches, upgrades, and enhancements.
• Responsible for working with SSS Key Business Partners in the implementation of changes to SSS supported processes and procedures / code changes, including testing and remediation of issues.
• Researching / troubleshooting issues that are impacting key processes and procedures across the Enterprise supported applications
• Supporting application test scripts due to new functionality or current functionality changes.
• Serving as an Oracle Financials application Subject Matter Expert (SME) and as a key partner with the TO Center of Excellence organization for Enterprise Solutions application changes.
• Ensuring all integration issues for ES applications are managed and resolved timely.
• Execute monthly close processes. This will require after hours work every month during the month end close window.
• Analyze, explain, and resolve problems encountered to support the close schedule.
• Resolve system configuration and reconciliation issues in a timely manner by investigating problems and when necessary, working with the Technology Organization.
• Follow Southern Company change management and compliance policies for any required configuration changes to the system
• Utilize case management tools to support our internal clients with configuration and processing requests.
• Provide support for software release cycles and testing.
• Support to the Technology Organization with Functional Specification Design.
• Special Project support for new applications, new functionality, and business process enhancements.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. #LI

Job Field: Accounting & Auditing

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Southern Company Services

Other Locations: Georgia-Metro Atlanta-Atlanta, Alabama-Metro Birmingham/Eastern AL-Birmingham

Job Type: Standard

Travel (Up to): Yes, 25 % of the Time

Work Location(s):

Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

Southern Company Headquarters - 30 Ivan Allen Jr. Blvd. NW (30ATLANTA)

30 Ivan Allen Jr. Blvd. NW

Atlanta, 30308

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Req ID: SCS2010627