Business Analyst

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.

The Business Analyst is the liaison between the business and the Technology team. This team member works closely with our business partners to identify and determine their how technology can be used to best support and enhance their day-to-day processes. They create clear, understandable recommendations and solutions that engineers and the Technology team can use to create systems and tools to meet the needs of their clients.The Business Analyst creates recommendations and functional specifications, and they test changes.

Responsibilities

• Collaborate with a variety of partners such as business consultants, business team members, engineers and quality assurance specialists to deliver quality technology solutions
• Work with a specific team within the business to determine their technology needs
• Develop an understanding of the business as well as the goals and vision of the partner team
• Work primarily within one application but also with other supporting applications
• Identify and analyze business problems, find opportunities and offer solutions
• Analyze how requests impact other systems and business processes
• Write use cases or specifications for changes
• Define test conditions
• Develop accurate and complete test plans
• Test implemented changes for bugs and accuracy to the business requirements
• Communicate to business partners about when new features will be available

Requirements

• Associate or bachelor's degree, mortgage lending work experience or equivalent work experience
• 2 years of IT or mortgage work experience or the equivalent with an understanding of a specific area of mortgage lending or use of a specific application
• Ability to clearly articulate and effectively write business requirements
• Ability to understand and use XML and/or JSON
• Ability to document simple (non-complex) processes with technical flow charts
• Ability to handle aggressive deadlines and balance multiple responsibilities while maintaining system integrity
• Demonstrated passion for learning about our business and technology

Who We Are

Amrock is one of the largest providers of title insurance, property valuations and settlement services in the nation. The company is an authorized agent of the highest-rated title insurers in the industry, and its solutions power many of the nation's largest residential lending institutions. Amrock is a preferred provider to five of the top 20 Fortune 100 companies and many of the largest residential mortgage lenders. The company is based in Detroit and retains regional operating centers in Ohio, California, Pennsylvania and Texas.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.