Business Analyst

Business Analyst

Role Overview: This position will provide support in a business-to-business environment. In this role you will collaborate with development leads, account managers, and clients with the purpose of designing, building, documenting and testing solutions for data interchange and business processes. You must be able to multi-task and work in a fast-paced environment. In this role you will collaborate and coordinate activities with diverse groups, including stakeholders, sponsors, team leads, vendors, other project managers, and technical staff; producing high quality documentation artifacts; and a sound working understanding of IT concepts and the IT design & delivery life cycle.

Key Responsibilities:

• Must have the ability to understand requirements objectives, facilitate requirements gathering activities, including meeting with the client/internal stakeholders to discuss existing functionality and enhancements
• Conduct System Impact Analysis with current and new proposed state
• Proactively communicate and collaborate with external and internal clients to analyze information needs and documentation needed.
• Initiate JAD sessions and collaborate with all internal and external stakeholders including developers
• Translating requirements into detailed technical specifications and participating in reviewing technical specifications with all teams and client
• Review and approve requirement, design specifications, physical solution design, functional requirements, prototypes, and system testing.
• Negotiation and Cost-Benefit analysis insights and should have experience in creation of reports and Dashboards
• Review operational workflows of high degree of complexity and/or for multiple departments, identifying problems and developing improvements, modifications, and enhancements.
• Create Visio flows and Data flow diagrams for technical projects and should be able to create data API mappings.
• Document issues, resolutions and write specific requirements for system changes and troubleshooting issues to ensure issues as identified, tracked, and reported on and resolved in a timely manner, including the creation of test scenarios, testing data and understanding of outcomes

Education/Certification

• Bachelor's Degree preferred but will consider combination of experience and education

Knowledge/Skills/Abilities:

• Must have healthcare background - preferably with knowledge of pharmacy operations, Medicare or Medicaid
• Critical Thinking and excellent written and verbal communication skills

Experience:

• Technical experience or training in information technology or information systems
• Knowledge in SQL, Microsoft Visio, relational databases, ALM, JIRA ticketing
• Must be able to construct and execute SQL queries for data, technical and quality analysis
• Previous work experience in a fast-paced Client centric service setting
• Minimum 5 years of experience in business analysis, requirements definition, building systems solutions and deployment of business requirements to information systems.
• Experience in Systems Development Methodology knowledge/experience (i.e. SDLC, EDGE, and CMMI).
• Proficiency with MS Office (Including Word, Visio, Publisher, Excel, Outlook, PowerPoint)
• Programming Languages is a plus

Additional Requirements:

• Occasional travel to clients may be necessary
• Ability to sit for extended periods of time

MHK provides solutions that help health plans, PBMs, and health providers improve quality of care, increase their operational efficiency, maximize revenue, and meet critical compliance demands. Through integrated, cloud-based solutions, MHK equips managed-care organizations to improve member outcomes, quality of care, organizational compliance and business operations. Unlike other solutions that are fragmented and disjointed, MHK technology brings every care moment together, integrating with core systems, consolidating vital information, streamlining processes and automating workflows based on best practices. This unique approach helps our clients excel in a changing healthcare environment.

COMMITMENT TO DIVERSITY & INCLUSION

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us by email at [email protected]. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address and the email address cannot be used to inquire about the status of applications.

For more information, please visit Know Your Rights, Pay Transparency, and MHK EEO/AA Statement