Business Analyst

Position Description:

POSITION DESCRIPTION

Senior Business Analyst

CGI is seeking a Senior Business Analyst with strong technical, testing and consulting skills to join a fun, supportive and dedicated team that provides systems support for a California State client. This career opportunity is located in Sacramento, CA. The person who fills this position will join the team primarily to help with batch support, triaging service desk tickets and lead design changes. This work requires an understanding of the client's back-end business processes. A strong understanding of SQL is required.

The candidate will also be responsible for designing and executing system test scripts to validate defect fixes and new functionality within a given release schedule. By assuming this role, the candidate will have the opportunity to grow into a lead Subject Matter Expert position.

FUTURE DUTIES AND RESPONSIBILITIES

The Senior Business Analyst will be responsible for duties that include:• Providing on-call functional support during nightly batch processing, which includes analyzing batch failures and assisting operational and development peers with resolution as needed. • Analyzing and resolving service tickets• Collaborating with other business analysists, subject matter experts and developers to determine solutions for new or improved functionality• Documenting new or improved functionality• Designing and executing test scripts

Providing functional support for other testers

"CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $74,600 - $130,600."

At CGI we call our professionals "members" to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI's benefits include:• Competitive base salaries• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category• 401(k) Plan and Profit Participation for eligible members• Generous holidays, vacation, and sick leave plans• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

Your future duties and responsibilities:

The Senior Business Analyst will be responsible for duties that include:• Providing on-call functional support during nightly batch processing, which includes analyzing batch failures and assisting operational and development peers with resolution as needed. • Analyzing and resolving service tickets• Collaborating with other business analysists, subject matter experts and developers to determine solutions for new or improved functionality• Documenting new or improved functionality• Designing and executing test scripts

Providing functional support for other testers

Required qualifications to be successful in this role:

• Four-plus years' experience with State or local government projects• Two-plus years' experience with automated payroll/financial systems• Familiarity with batch processing and support• Sound knowledge of concepts like exception handling and job resolution• Experience in defect management and triage processes• Experience in creating and updating online user procedures• Familiarity with web services and interfaces

Ability to work closely with client to establish requirements for system improvements

Minimum Education Required: Bachelor's Degree

If 'other': Equivalent Experience in State and Local Government projects

Skills:

• Payroll
• Business Analysis
• Confluence
• Jira

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected]. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.