Business Analyst

We're passionate about leveraging the power of data to drive better educational outcomes for students. Our team is dedicated to innovating and implementing cutting-edge technology that enhances the student lifecycle and leads to improved results.    

We are seeking a skilled Business Analyst to play a pivotal role in shaping our strategic direction through comprehensive customer insights and strategic analysis.  

Key Responsibilities 

• Customer Insights: 
  • Design and execute studies to gather customer insights.
  • Write specifications and user stories.
  • Develop hypotheses on major problems to solve and use them as a basis for ideation.
  • Facilitate customer cohort discussions, manage questions, analyze results, and validate prototypes through customer feedback.
  • Present findings and actionable insights to senior management.
  • Product features confirmation (ensure features match vision they started with/customer needs)
  • Conduct thorough and creative market research to evaluate company position relative to competitors. 

• Strategic Analysis:
  • Synthesize company, competitor, and customer information to identify key problems and opportunities.
  • Create associations and sequence information to develop clear, data-driven recommendations.
  • Interpret complex specifications into actionable engineering documentation. 

Some travel will be required – about 20 days/yr. 

Qualifications 

• Experience in the Education industry (K-12) 

• Experience with state reporting. 

• Proven experience in market research and customer insights. 

• Strong analytical and problem-solving skills. 

• Ability to ask the right questions and read between the lines to determine customer needs. 

• Strong critical reasoning skills. 

• Excellent communication and presentation skills. 

• High tolerance for ambiguity and ability to work independently. 

• Bonus points for experience in product management and QA. 

Beyond the Paycheck 

As an early employee, you will be a critical part of our core team and influence the direction of the company. We offer competitive compensation, early-stage equity, a full suite of benefits, unlimited PTO, and investment in your career development.     

• Compensation - $80,000 - $120,000/year + equity + benefits   

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