Business Analyst, E-Commerce

Job Description

Our mission is to redefine the home experience with tech and services to create a smarter, greener, safer home that saves our customers money every month.

The Role: Job Preview

As an E-Commerce Business Analyst you will work across multiple organizations to help drive revenue opportunities through e-commerce for both new and existing customers. You will work with large data sets to manage and build analytic models that will drive decisions for revenue leadership. You will also help collect requirements from these various stakeholders and help execute on small projects.

Roles & Responsibilities:

• Understanding how to maximize customer lifetime value (LTV) and profitability through E-commerce for both new and existing customers.
• Deep diving into various data sets to find correlations affecting customer profitability.
• Working closely with Core Apps, Digital Marketing, Inside Sales, Field, and various other teams on finding solutions based on your analysis.
• Helping put together findings using PowerPoint and present when necessary to various levels of the organization.
• Communicating with the team to generate requirements and present results that help key stakeholders make effective decisions.
• Using analytical rigor to ensure that the business trusts the generated insights.
• Working closely with a team of data scientists and analysts to structure reports to discover new insights.

Skills & Abilities:

• You thrive when there are more things to do than less. You get onboard quickly with whatever we decide to do next.
• Your natural curiosity of how things work drives you to understand the 'why' behind the data and the impact it has on various teams and departments.
• When you notice something is off in the data you'll go dig in and figure out why before anyone else notices, and then excitingly share with the team.
• You will effectively communicate your ideas and insights whether it's to an executive, a product manager, or an intern.
• Dynamic and adaptable - you don't mind switching gears and focusing on a wide variety of projects.

Minimum Qualifications:

• Bachelor's degree required
• 3-5 years of experience in a business analyst or analytical role, technology related is preferred
• SQL, VBA, Google Analytics, Tableau, and Mixpanel experience a plus
• Project management experience a plus
• Expert in Excel
• Self-starter, coachable, detail oriented, organized, driven
• Experience in working with and building relationships with leaders in an organization.
• Ability to work in a fast-paced environment, meet deadlines, and own projects from start to finish

Learn about the Vivint Culture and why it's a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Free daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SAFETY:
Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".