Business Analyst ( Home based)

Job Title
Business Analyst ( Home based)

Job Description

Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips. Employees with a sincerely held religious belief and/or disability impacting their ability to obtain the COVID vaccine can request a reasonable accommodation.

If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to

maintain and manage Customer Service Systems and Process Solutions for Philips Healthcare Customer Services business. Additional emphasis is also upon the integration of business processes as they relate to the financial flows of the organization. This includes providing guidance to teams on best practices and approaches to design and implement effective and standardized business and IT solution processes. To be knowledgeable with the Service business processes, Service business IT solutions as well as financial processes and theories. To participate on teams to help support and guide the teams to define business processes and IT process solutions.

Responsibilities:

This job requires participation in providing project coordination, consulting, analysis and recommendations based on data driven analytics and involves working with Philips internal business process owners, business SME's (i.e. subject matter experts) and IT teams to conduct analysis of the IT tools, planning, design and participation in implementation and testing of the defined solutions. This position requires minimal active supervision and participates in team strategizing, and vision execution/ implementation, collaborates with other team members/BAs in supporting shared/common requirements on projects.

• Apply broad subject matter expertise in participating in project activities.
• Work and partner with business leaders and their teams in various areas of Philips Healthcare to support analysis of business transactions
• Help the customer manage their business and to strategically make sound decisions based on solid analysis of data, process and IT improvements. Provide insight regarding interpretation of proposed solutions, in the business and the tools (explain the 'what' and 'why' of resolution in business and tools).
• Collaborate with other BAs in team for improved project execution processes.
• Partner with customers and IT for IT Resolution Recommend improvements to business processes and work with BPE and partners to implement and test change
• Explain process change effect on the financial statements and communicate risks or benefits.
• Provide subject matter expertise as necessary to end users as well as development staff.
• Perform and document data and process analysis, data validation, data and process mapping/design, by accessing multiple sources and IT tools.
• Support others with process and questions, in the team roles.
• Facilitate improvement of process for role.
• Be the escalation/support & troubleshooting point for issues within the team.
• Complete projects as assigned by manager or Team on time and assist with other functional areas as needed.
• Act as subject matter expert for other teams or individuals in business.
• Respond to and help resolve any issues.
• Validate and scope new requests assisting the requestor with business justification and needed resources.
• Provide communication of status and updates to all levels required on projects on time. Escalate issues as needed.
• Promote Philips Values and Goals

In return we offer you

The opportunity to take your career to the next level in a world leading organization that is backed by a stable 120 year legacy of innovation. Here, you'll go as far and as wide as you aspire. We make sure of it through support of a formal development planning process, as well as countless opportunities to expand your knowledge and skill set through resources such as the Learning@Philips program, tuition reimbursement and/or mentor relationships.

To succeed in this role, you should have the following skills and experience

• Experience performing a business analyst role, preferably within the Service organization as well as within the Finance organization.
• Experience in creation of functional spec's and project documentation and working with IT to translate functional requirements into requirements.
• Has strong verbal & written communication skills.
• Experience in problem-solving/ conflict resolution, critical thinking and priority-setting.
• Strong experience with SAP and broad fundamental knowledge of Sales, Service, Material Management and Financial modules.
• Strong data analysis skills
• Strong experience with Microsoft Excel
• Experience with Sales Force, Tableau, Power Point, Project, Access and Visio
• Experience in working on several teams and various groups simultaneously.
• Experience in being innovative and having strong analytic skills.
• Demonstrated ability to provide strong time management skills.

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Why should you join Philips?

Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it's like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

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It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Opportunity Employer/Disabled/Veteran