Business Analyst I

You Lead the Way. We've Got Your Back

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Monitoring Oversight and Analytics team provides support to GSG by managing risk and controls & ensuring compliance with globallegal and regulatory requirements.

Reporting, Analytics & Capabilities Center of Excellence builds capabilities as well as subject matter expertise on all reporting requirements for GSG - Regulatory Business Assurance Program. The hired analyst will be responsible for leading matrix group that involves multiple sub-teams for supporting strategic priorities.

Responsibilities:

• Support creation and expansion of regulatory business self-testing program by providing samples for multiple markets using statistical sampling techniques for the various GSG line of businesses.
• Drive and Deliver Regulatory/Governance reports for Testing and Compliance teams using big data platforms (Cornerstone), Yellow bricks, SAS, SQL, Python and Tableau
• Analyze and create visualizations using Tableau, Excel, Python charts etc.
• Liaise between Testing and Compliance teams to ensure regulatory requirements are met across all functions and markets
• Act as a SME on data front for all audit and regulatory requirements in Governance organization
• Work to improve current processes via automation opportunities to create efficiencies in the current BAUs.
• Analyze testing/monitoring results across World Service Processes to draw inferences, identify gaps, establish trends, and create meaningful reports
• Excellent communication skills, both verbal and written; ability to articulate business problems and with the help of seniors can implement solutions
• Provide Analytical & Decision Support across the Global regulatory and policy assurance organization through advanced Statistical techniques and Data mining (from sourcing to staging data and building analytics to implementation)
• Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organization.

Critical Factors to Success:

• Strong analytical and problem-solving skills and a tremendous will to win.
• Excellent Interpersonal skills, Multitasking, and Thought-leadership skills with the ability to influence cross-functional teams.

Experience:

• 4-9 Years of Experience in Business Intelligence Reporting
• Strong technical knowledge on SAS, sql, Hive Python, Excel, Dashboarding, Basic Tableau, Bigdata, VBA
• Familiarity with Magellan is desirable

Academic Background:

• Masters/Graduate degree from a reputed college.

• Excellent Communication, Collaboration, and Change Management skills.
• Functional Skills/Capabilities:
• Excellent Interpersonal skills, Multitasking, and Thought-leadership skills with the ability to influence cross-functional teams.

Knowledge of Platforms:

• Big data knowledge, Hive platform, Tableau server knowledge required

Behavioral Skills/Capabilities:

Enterprise Leadership Behaviors

• Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
• Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
• Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.