Business Analyst I

• 0-1 year relevant work experience; demonstrates foundational analysis skills.
• Minimal to no prior knowledge of Products market and business operations needed.
• Ability to assist in data collection research and analysis to support product lifecycle activities.
• Ability to help prepare and maintain basic business analysis documentation (e.g. reports process documentation).
• Ability to identify and refine data that supports project-level research and decisions.
• Ability to operate with direct oversight from a more senior Business Analyst or team lead.
• Ability to contribute to projects with structured weekly check-ins and hands-on support.
• Ability to receive mentorship and incorporate feedback into day-to-day work.
• Ability to participate in internal and external interactions under supervision focusing on accurate documentation of findings.
• Ability to deliver visual and document-based results for internal stakeholders.
• Ability to support internal documentation efforts and feedback loops by collecting and summarizing trends.
• Familiarity with: project management tools (e.g. Jira Trello) documentation tools (e.g. Google Docs Confluence) analytics platforms (Pendo PowerBI) Query Languages (SQL)
• Familiarity with: Using approved AI tools to support routine work (e.g. drafting summarization basic research) applying judgment to outputs and following data privacy and security standards.

• Familiarity with Salesforce
• Experience with B2B and SaaS software
• Experience in Agile Project Management

• Assist in data collection research and analysis to support product lifecycle activities providing insights for decision-making and roadmaps.
• Contribute to internal process reviews by gathering and reporting data looking for ways to improve existing tools and systems.
• Provide insights to inform product strategy using internal external market and competitor data.

• Identify gather and refine data that supports project research utilizing existing systems and tools.
• Support internal feedback loops by collecting and analyzing trends and data and tracking outcomes of implemented process changes.
• Use data and insights to provide clarity around decision-making within the team and the organization.
• Establish and enforce standards for data integrity and reusability.

• Participate in customer interactions gaining insights into needs and preferences while documenting results.
• Deliver visual and document-based results for internal stakeholders keeping internal team documentation up to date.
• Collaborate cross-functionally to detect and address friction points within data sources.
• Create documentation for stakeholders that highlight insights strategy and business outcomes supported by data.

• <10% Travel may be required

• Flexible hybrid schedule
• Medical dental and vision coverage with company-paid and employee-paid options
• Paid holidays sick days and personal time off
• Employee Resource Groups (ERGs) that foster connection and inclusion
• On-site amenities including a covered basketball court soccer field track pickleball/tennis courts gym etc.
• Dog-friendly campus and WiFi-accessible courtyards
• 401(k) with a 5% company match
• Coverage for employee professional development and wellness
• And more!

What We Do

Since 1986 HCSS been developing software to help construction companies streamline their operations. Today HCSS is recognized as a pioneer and leader in the market serving thousands of construction companies across the nation. Year after year they continue to innovate refine and expand their products as the industry evolves. HCSS'​ mission is to help customers dramatically improve their business through innovative high-quality software and exceptionally helpful service while providing a great life for employees.

Why Work With Us

At HCSS we prioritize people—empowering both our customers and employees to achieve excellence. We promote from within provide continuous professional growth and embrace challenges as learning opportunities. Join us to build a meaningful career while delivering exceptional solutions and service.

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