Business Analyst II

Role Summary
Consults with internal customers and external vendors to capture agreed-upon business objectives and processes. Performs research and fact-finding to create business requirements for development of end-user programs, operational procedures and support. Communicates these processes and their implications to technical and non-technical contributors to ensure that applications accurately meet business users' goals. Business Analysts create system requirements, collaborating with the design teams to determine that application, database, & other system impacts based on the requirements. The Business Analyst works closely with other members of the technical teams to ensure all requirements are addressed in the solution design.
Primary Responsibilities and Essential Functions

• Facilitate creation of Business Requirements following a traditional approach, or using the Business Process and Analysis methodology as determined by the project sponsor
• Manage Scoring (approving) and claiming processes with Business and Technology stakeholders to review and refine business requirements and use cases to ensure they are clear, concise and traceable; and to ensure business requirements will be satisfied by the appropriate teams / applications.
• Identify project stakeholders, risks and benefits of alternate designs; document assumptions; assess project impact of system changes to users, internal and external customers
• Develop System Requirements, including process flows and use cases
• Conduct system requirements reviews with project stakeholders and document consumers to ensure completeness and adherence to business requirements
• Consult with internal customers, cross-functional team members and external vendors to capture agreed-upon business objectives and processes to define system requirements
• Update and map system requirements to business requirements
• Review Architecture, Engineering and Application Development designs and QA / UAT test plans to ensure requirements are met
• Provide BA support for software testing and debugging plans to ensure requirements are met
• Provide status reporting for project progress, issues, dependencies and risks
• Where knowledge may not be readily available, incumbents at this level know how & where to research and what information is necessary to document
• Knowledge of the business may be deep in one functional area with surface understanding of other functional area.

Skills and Qualifications
Minimum

• High School Diploma/GED and 6 years of experience in technical business analyst or related role (i.e. Information Technology); or a BA/BS with 2 years of experience in technical business analyst or related role (i.e. Information Technology); or a MS with up to 2 years experience in technical business analyst or related role (i.e. Information Technology).
• Requires strong knowledge of Excel.
• Excellent interpersonal, leadership, presentation, analytical thinking skills and collaborative skills to work effectively with teams throughout organization

Preferred

• Experience in telecommunications industry desired

About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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