Business Analyst II

PEAK6 InsurTech knows that technology rules just about everything, which is why we wanted to bring insurance to the 21st century. We threw the rule book out the window and are forging our own path in the industry, and we want you to join us.
Joining PEAK6 InsurTech won't lead you to just a job, it will lead you to a true career path. We value our employees, understand their career aspirations, and support them in their goals by making sure they have opportunities to develop and advance in a multitude of ways. At its heart, PEAK6 InsurTech, along with our subsidiaries We Insure and Team Focus Insurance Group, is focused on epic innovation and trail-blazing technology to serve our customers and partners better. Learn more about joining and growing in our future-focused environment - and being epic with us!
We are looking for a Business Analyst II to work closely with our P&C insurance carrier clients to learn about their business needs as it relates to the functionality of our PolicyPort application. Leveraging their knowledge of underwriting and insurance processes, the Business Analyst I develops and documents business requirements that assists resources on the Product Delivery team in the development and implementation of a quality, enterprise web-based insurance processing application and solution.
Summary: Develops and documents business requirements that assist others in the development of quality-based solutions and provides for intermediate business analysis functions for product development and implementation of an enterprise web based insurance processing application by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Develops business requirements documents that meet our customer's insurance business needs.
• Assists in and supports other Focus Technologies teams in their triage of production issues.
• Develops quality documentation in support of Focus Technologies operations.
• Seeks to improve the application workflow for the betterment of our customers.
• Monitors and follows the development lifecycle methodologies Focus Technologies has in place.
• Ensures estimates and BRD's are developed and delivered in a timely manner, with accuracy.
• Provides business guidance and support to Focus Technologies to ensure the future viability of the PolicyPort application.
• Responds to and resolves production issues in a timely manner.
• Provides all necessary support to new employees to ensure they gain a complete understanding of the PolicyPort application.
• Coordinates with the technical team during technical architecture design, development and delivery of product changes and enhancements.
• Develops and documents business solutions for business problems and translates those solutions to technical personnel and sees those solutions through the delivery process.
• Participates in business and technical requirements reviews. Improves internal and external processes, as needed.
• Participates in the continuous process improvement projects of the Product Delivery Division in support of Corporate Goals and Divisional Goals and Objectives.

Competency: To perform the job successfully, an individual should demonstrate the following competencies:
Analytical -Synthesizes complex or diverse information; Uses intuition and experience to complement data.
Client Services - Manages difficult or emotional client situations; Responds promptly to client needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Creativity - Thinks creatively and provides creative methods and alternatives to assist in accomplishing corporate and fiscal goals, and in resolving conflict, quality issues, improving productivity as well as employee relations and activities.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organization's core values.
Interpersonal - Creates effective working relationships across multiple levels and multiple functions within both client and Company organizations.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; demonstrates consultative telephone sales skills; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Follows through on commitments.
Project Management - Manages multiple projects and multi-level projects simultaneously. Adaptable and able to perform different roles on projects as required.
Strategic Thinking - Develops strategies to achieve organizational goals; Analyzes market and competition; Identifies external threats and opportunities.
Technological - Understands technology as related to Property/Casualty products; Able to interact and converse with client on matters of a technical nature. Demonstrates knowledge of Business Intelligence Tools and SDLC concepts and goals. Understands data modeling, process flow, user interface, application interface, data processing, reporting and application and system integration.
Team Work - Balances team and individual responsibilities; Able to build morale and group commitments to goals and objectives; Recognizes accomplishment of other team members.
Written Communication - Uses writing effectively to advance business aims, creates complex documents that achieve desired results, tailors writing style to the audience, and organizes and express complex ideas effectively; using graphics and other aids as needed.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Must have a minimum of two (2) years of personal auto insurance experience. Bachelor's degree from a four-year college or university, in business or computer science. Three (3) to five (5) years of data analysis, or project management experience preferably in the insurance industry; minimum of three (3) years of experience with SQL queries and related tools; or equivalent combination of education and experience.
Language Ability:
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management.
Math Ability:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Technical Skills:
To perform this job successfully, an individual should have a strong proficiency in SQL queries and related tools such as SQL functions and creation of temporary tables; Proficiency working with DB2 and the ability to work with SQL Server and Sybase. Proficiency working with reporting and Business Intelligence tools including the ability to understand and produce tabular reports, bar graphs, line graphs and pie charts. Working knowledge of SDLC concepts and goals. Experience with Cognos, InfoMaker and Rational Requisite Pro is a plus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
While performing the duties of this job, the employee is frequently required to stand; walk; talk and hear over the telephone; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Why join the PEAK6 InsurTech Team?
The PEAK6 InsurTech Difference:

• Medical, Dental, Vision, Life, Pet; Flexible Spending Account
• Competitive Salaries
• 401K Match
• Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave
• Short and Long-Term Disability
• Employee Support Programs, Including Mental Health
• Tuition Reimbursement
• Matching Charitable Gift Program
• Lucrative Referral Program
• Commuter Benefits
• Flexibility: Remote and Hybrid Opportunities Available

Founded by PEAK6 Investments in 2021, PEAK6 InsurTech began with the vision to challenge the status quo of the insurance industry and to revolutionize it. Along with our subsidiaries We Insure and Team Focus Insurance Group, we know it's not about the corporation, it's about the people. At its heart, PEAK6 InsurTech focuses on developing and implementing innovative technology and processes to serve its customers better. Whether propelling the insurance industry to run more efficiently or bringing together diversified businesses that span the entirety of the insurance lifecycle, PEAK6 InsurTech is dedicated to democratizing insurance and giving customers the power to choose.