Business Analyst II & Scrum Master

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Required Skills and Competencies

• Upbeat, positive attitude while enjoying working with an agile team to develop innovative technical solutions to help enable business growth and improve customer satisfaction
• Ability to quickly understanding new business domains and be creative and thoughtful about applying technology to improve processes and issues
• Strong verbal and written communication skills; able to communication effectively with various team members and business folks in roles that are both technical and non-technical particularly to give direction to other team members or present business value of various initiatives to leadership
• Self-motivated mindset with good time management skills and strong organization skills
• Ability to identify issues, generate solutions and choose appropriate alternatives using basic root cause analysis
• Have experience using an application lifecycle management tool such as Azure Dev Ops
• Demonstrated knowledge of software development methodologies and best practices
• Experience working in a fast-paced, agile environment while providing consistent application lifecycle management
• Is comfortable with and can successfully work on a geographically distributed project team
• Provide outstanding customer experience to business partners and coordinate outstanding customer service across the solution team while delivering solutions
• Experience with multiple development methodologies including Agile and waterfall
• Demonstrated client service experience and outstanding level of professionalism in providing client support
• Some experience with relational database and large, complex datasets
• Solid computer skills with the ability to quickly learn new applications and programs
• Preference for experience producing interactive executive dashboards and/or BI data visualization techniques
• Preference for knowledge of data query language, data definition and data manipulation

Major Job Duties and Responsibilities:

• Be an expert in team applications and be able to teach and demo all functionality
• Work with team lead, product owner and stakeholders to identify, understand, and capture requirements; consolidate input from business and technical stakeholders

• Record requirements in the backlog and clearly explain to development team; be the bridge between development team and business
• Work with product owner and team lead to prioritize the backlog and prepare for upcoming sprints
• Lead backlog refinement sessions to prepare team for upcoming features
• Facilitate Agile ceremonies including daily standup, backlog refinement, sprint demo & retrospective, sprint planning
• Work closely with quality engineer to test features and ensure functionality and accuracy
• Remove impediments/ guide the team to remove impediments by finding the right personnel to help with the situation
• Facilitate discussion, decision making, and conflict resolution
• Assist with internal and external communication, improving transparency, and radiating information
• Provide support to users by troubleshooting and working with development team to resolve issues
• Manage support tickets and coordinate issue resolution
• Manage release activities and required documentation and approvals; coordinate and execute code releases to production outside business hours
• Manage project management documentation and status updates and reports
• Create application documentation and reporting as requested
• Conduct risk assessment of strategic, technical, finance, or business factors impacting the project. Formulate and take corrective actions to mitigate deviations to the project plans and alert management of potential problems when appropriate
• Potential to use SQL DB to pull data and reporting metrics; maintain reports in Power BI
• Other duties as assigned

Education/Experience Required

• Bachelor degree preferred (Information Technology related discipline preferred)
• 5+ years of experience as a business analyst, process developer, or software engineer
• Experience working with business units or other IT teams to gather requirements and translate them to a development team
• Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory
• Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: Burndown techniques, numerous Retrospective formats, handling bugs, etc)
• Previous experience as a team lead preferred

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You are seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".
• You value personal well-being and balance, because we do too!
• You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

What You'll Get from Us:

• Health, dental and vision insurance coverage, helping you "be safe, be healthy"
• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
• Tuition Reimbursement
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can "serve others, not yourself"
• Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

Apply Today!

As a company that's constantly seeking and discovering new frontiers, we're looking for pioneers. Join us!

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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