Business Analyst III - National Program Management Reporting

Position Title: Business Analyst III, National Program Management Pre-Construction Reporting Team (P3)

Company Summary

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand-connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is a Fortune 500 company, publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

As an Analyst within the National Program Management Pre-Construction Reporting Group, you will focus on improving how we get our work done. Your experience with tools and processes in support of program/project management, data querying, data analytics, and Power BI will allow you to make valuable contributions. You will bring ideas and experience and enjoy rolling up your sleeves and getting the work done.

You will be an excellent collaborator working within the Reporting Group and cross functionally. You will be curious and develop relationships across Crown to understand best practices from other teams regarding tools and processes. Where appropriate, leverage these approaches for the Pre-Construction Reporting Group and where gaps exist, use your experience and creativity to identify solutions.

Responsibilities

• High visibility role working with Pre-Construction Leadership team, developing relationships as you build out solutions to support them
• Support timely and complete reporting - where possible drive to automated, dashboard-based views
• Opportunity to work cross-functionally, especially with Finance, to collaborate on high-level performance dashboards
• Successful project management of key workstreams within ongoing programs
• Business process support for broader team
• Opportunity to stand up the Power BI platform for the Pre-Construction group
• Fostering a culture of data-driven program management, product excellence and exceptional execution

Education/Certifications

• Bachelor's Degree in Business, Accounting/Finance, Economics, Mathematics, Engineering, Management Science, Data Science, or related quantitative discipline
• MBA or other quantitative Masters degree a plus

Experience/Minimum Requirements

• Five (5) or more years in a quantitative analytical role (e.g., PMO, finance, strategy, operations, analytics, data science) building models to surface actionable business insights
• Demonstrated ability to prioritize, organize and work effectively on multiple complex projects/programs in a deadline-driven environment
• Extensive experience in requirements gathering, scope drafting, resource organization, task prioritization, scheduling, and achieving objectives on schedule and within budget
• Knowledge of MS Excel (specifically, advanced formulas, pivot tables and charts) and data visualization tools including experience building dashboards
• Extensive experience with forecasting methods and data analysis

Expectations

• Ability to perform data crunching and detailed analytics within existing Crown systems, processes and financial models.
• Strong data acumen in order to manipulate existing and new datasets in Excel and PowerBI (preferred) to be able to help customer program teams translate data into actions and analytics.
• Problem-solving skills with a willingness to work with business and technical partners to identify solutions.
• Experience with Data Visualization Tools (Tableau/Power BI/etc.)
• Ability to collect and analyze complex data sets (Experience with SQL/other basic coding).
• Personally embodies best practices and customer service principals in ways that improve collaboration, understanding, and execution in others around them.
• Comfortable with changing specifications or standards. Able to create conditions in which the team is capable of working through ambiguity.
• Excellent written and verbal communication skills.

Organizational Relationship

Reports to: Sr Manager Reporting

Title(s) of direct reports (if applicable):N/A

Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week). There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

Additional Information: Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)