Business Analyst - Internship

Job Summary: The ISN Internship program is an intensive, ten-week program that gives university students a unique opportunity to put the skills they have learned in their undergraduate career into practical application in the workforce. A select group of students will be invited to participate and gain experience in two critical aspects of business: Customer Service and Product Development. 

Products Team Business Analyst interns will participate in a training program to teach them about our business model, then move into our Products Team. The Business Analyst internship provides individuals an opportunity to apply their skills in a dynamic work environment while working on their assigned projects. The position exposes individuals to the complete Software Development Life Cycle. At the close of their internship, they will present their findings and final products to the Products Team Management and Supervisors, gaining valuable experience in speaking in high-pressure situations.

Primary Duties & Responsibilities:

• Research and complete assigned project(s)
• Collect customer ideas and internal change requests for ISNetworld on the assigned products that align with ISN’s business strategy that allow for future advancement and expansion of usage
• Research and prepare reports/presentations for assigned projects
• Deliver final presentation to Management and Supervisors
• Attend and/or participate in Scrum ceremonies for assigned team(s)
• Proactively analyze and bring forth ideas for continuous improvement
• Plan for feature releases and communicate across the company
• Support the Business Analyst Team with administrative tasks and responsibilities
• Liase with Product Owners to develop User Acceptance Criteria for User Stories and identify/capture return on investment (ROI) for projects
• Support and participate in the organization’s Continual Improvement Program to conform to ISO 9001 and ISO 27001 requirements by complying with the Quality Policy procedures and meeting QMS and ISMS objectives
• All employees have a professional duty to provide any information related to security issues, incidents or situations that present a potential security risk to the ISO Team, ISN Management or their Supervisor
• Other tasks and projects as directed by management

• Working towards a Bachelor’s degree from an accredited university
• Proficient computer skills in programs including, but not limited to, Word, Excel, PowerPoint, Internet and e-mail applications
• Demonstrated leadership skills
• Demonstrated personal initiative
• Proficient presentation skills
• Solid analytical and problem-solving ability
• Ability to work on multiple tasks simultaneously
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to work well in a fast-paced environment

Employees must be within a commutable distance to the Dallas, TX office and be willing to come into the office for required trainings, events, team activities, and meetings. 

All job offers will be contingent on successful completion of a drug screen and background check.

ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.