Business Analyst, IT - Deliver Solutions

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence.

When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.

You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth - and career opportunities.

As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.

As IT Business Systems Analyst for a Business Technology Management (BTM) team in a large multi-national corporation, you will use your analytical, problem-solving and communication skills in helping design, implement and support technology with fresh ideas. The ideal candidate should have a customer-focused and leader mindset with a wide range of technical and business process knowledge in the services and solutions space, specifically project management and resource management capabilities.

Key responsibilities:

• Partner with key stakeholders to gather requirements for new functionality, automation, and fulfilling requirements based off industry best practices

• Maintain a strong understanding of the organization's policies, goals and objectives
• Actively participate in a business and IT support role in a dynamic, fast-paced, global business Systems implementation
• Create, utilize and maintain standard documents, templates and written communications that can be understood by both business and IT stakeholders.
• Proactively prepare for project demands, including reports, updates, and ad hoc processes.
• Capture and report project status, issues and risks to project manager
• Maintain regular communications with business stakeholders related to technical activities
• Identify other key system or business interdependencies
• Ensure legal/regulatory/security compliance processes are adhered to and provide support for any audit requirements
• Work and manage processes across multiple vendors and managed service providers
• Drive compliance and tool governance across the ITSM management processes (incident, request, change, release, event, knowledge, asset/configuration, self-service, etc.)

Basic Qualifications:

• Bachelor's degree in computer science, MIS, Information Technology, or related field or certification or equivalent experience
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening

Preferred Qualifications:

• Minimum of 2 years of related experience
• Experience on integrating Salesforce with 3rd party products, ideally using Mulesoft. Financial Force PSA experience is a plus
• Experience on ERP applications (SAP, IFS, Oracle)

This position is part of a job family. Experience will be the determining factor for position level and compensation

#LI-AF

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.