Business Analyst, Marketing

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is looking for a motivated professional to join the team to work on strategic projects that lead to Digital Transformation. This individual will assist in delivering new Customer Experiences through new Customer Journeys or strategic projects.

Our ideal candidate will have prior experience working in Salesforce Marketing Cloud and working on a or with a Digital team to expand Customer Experiences through new technologies. This individual will need to have a strong skillset in managing requirements and ensuring solutions meet user or business expectations.

Major Function and Scope

Takes initiative to identify and implement process best practices and efficiencies

Looks to understand and improve business process rather than simple lift and shift approaches

Collaborate with development teams to test and verify solutions meet business requirements

This person will need to be strong with Salesforce Marketing Cloud and will help maintaining data integrity and integrations between our websites and SFMC

Partner with Salesforce CRM team to come up with the best integration and implementation solutions to ensure the successful delivery of strategic campaigns

Conducts database management for list building, data hygiene, and data enrichment activities

Lead other strategic Digital Marketing projects that enrich Customer Journeys and User Experience.

Experience and Knowledge Required

Requires a bachelor's degree or equivalent experience

Requires at least 5 years of prior relevant experience

Experience in supporting end-user requirements gathering and documentation

Expertise in SFMC Journey Builder, Email Studio, Content Builder and Advertising Studio

Hands-On experience with creating and updating data extensions, sending real-time triggered emails

Understanding of CRM concepts and email communication best practices

Good knowledge of AMP Script and JavaScript to support personalization efforts

Familiarity with HTML, CSS, email deliverability

Basic knowledge of SQL queries and API concepts

Competencies

Strong verbal and written communication skills

Forward-thinking, well-organized and detail-oriented

Able to work in a strong collaborative environment

Other Pertinent Job Information

While performing the duties of this job, the employee is regularly required to stand, walk, sit, type, talk and hear. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

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We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.