Business Analyst (Oracle PTP)

Donaldson is committed to solving the world's most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place where you can make a world of difference.

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The Business Analyst will be a full-time resource in the Global Backoffice Operations Team responsible for supporting applications utilized by the PTP (Procure to Pay) business teams.

Essential Duties and Responsibilities:

• A solid understanding of all modes (i.e. Purchasing, Account Payables) of Oracle PTP (Procure to Pay)
• Provide PTP strategic and process expertise to business teams
• Works with business to provide continual improvements on shift left initiatives to lower support tickets and expedite business processes

• Trouble shoot daily operational system issues to define root cause and define temporary/permanent solutions
• Excellent problem solver, critical thinker to provide problem/situation analysis
• Must be able to prioritize assignments, workload, and manage time accordingly with the ability to multitask
• Proactively identify and address defects/issues and manage root cause analysis on critical repeatable problems
• Strong interpersonal skills, including verbal and written communication. The ability to work with diverse globally distributed resources is critical
• Strong communication and written skills to create documentation on new issues resolved, root cause analysis as well as troubleshooting steps attempted prior to closing or escalation incidents
• Being resourceful and responsive in a fast-paced, dynamic environment that requires maximum system performance, minimum down time, and a high degree of customer satisfaction and confidence
• Interact collaboratively with cross-functional teams (business customers, team members, IT teams)
• Interact with vendors for incident resolution as required
• Ability to be on-call and deliver support during business interruptions
• Other duties as assigned

Minimum Qualifications:

• Bachelor's Degree in Information Technology Computer Science, Commerce, Business Process Management or related field OR equivalent experience
• 5+ years of experience with PTP (Procure to Pay) business processes using Oracle e-Business Suite R12
• Working knowledge of underlying data models and technical tools (e.g. SQL queries, SQL Developer, TOAD)
• Experience with Kofax Applications (Capture, KTM, Markview)

Preferred Qualifications:

• Experience working in an Industrial Manufacturing company
• Experience working on support team

Come make a World of Difference!

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.