Business Analyst, Sales Enablement- Hybrid
Job Description
Who We Want
Passionate achievers. Thrive when working on high-performance teams with a commitment to quality and integrity.
Relationship-builders. Create genuine, trusting relationships with internal team members, business partners and leadership through strong interpersonal skills enabling collaboration and influence others to achieve results.
Organized communicators. Highly organized with a strong attention to detail and ability to clearly communicate detail with business partners.
What You Will Do
Responsible for day-to-day administration of SFDC, CPQ and Power Bi. Will set up new users, troubleshoot access and data issues, gather business requirements, and implement requirements through managed service partners. Maintain data integrity, user licenses and perform routine maintenance. Responsible for testing and signing off on any new functionality that is implemented through blueprint, accelerate or any other avenue.
Analyzes business problems to be solved with automated systems. Provides technical knowledge in evaluating systems and procedures that are cost effective and meet user requirements. Configures system settings and options; executes integration, conducts testing for systems to meet business requirements. May provide consultation to users in automated systems (this may be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions). May include company-wide, web-enabled solutions.
- Support end users in the use of our tools and investigate any issues that may arise.
- Delivers self-service reports to our user base using Power BI and other solutions
- Partner with sales trainers and marketing to deliver a cohesive training strategy to our sellers that connects the use of tools to the practical application in their business.
- Responsible for effective communication strategy between this team and our customers.
- Maintains and Improves sales tools by working with our IS business partners. Establishes user requirements, monitors development, tests solutions and helps launch new functionalities.
- Work with the sales operations team to support day to day needs and offload transactional workloads.
- Define and suggest improvements to current processes to streamline workflows and improve efficiencies.
What You Need
- Bachelor's degree in business administration or related field or equivalent experience
- Experience in Power BI, Callidus, Salesforce.com, Oracle CPQ (Certifications are a plus) preferred
- Microsoft Office Suite
- 3+ years of experience preferred
- Customer service or customer-oriented call center type environment preferred
- Business analyst or marketing analyst experience preferred
- Business support experience preferred
- Project management experience is a plus
- Ability to build and maintain strong relationships in a global organization.
**You will need to live within commuting distance to our Portage, MI office. You will need to be in the office 2-3 days a week, but you will have the flexibility to work from home on the other days**
Travel Percentage: 10%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Date Posted
07/02/2023
Views
8
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