Business Analyst Sr

Job Title: Business Analyst Sr

Duration: 12 months (contract)

Location: Hartford, Connecticut Hybrid

Key Skills : Data Modeling, Supply chain management, minimum two (2) years of professional-level experience in information systems administration or procurement; OR an equivalent combination of education, training, and experience. Experience in public safety or public sector is desired. Certifications are desired.

Specific Services Required

• Collaborate with the IT team to conduct a feasibility study for a State-wide digital evidence storage and sharing system for State agencies and municipal police departments. • Rapidly produce high quality documentation that exceeds established compliance standards. • Research, write, edit, and proofread complex technical data. • Provide Business Analyst services:

o Gather and analyze business requirements related to criminal justice information systems and digital evidence management.

o Conduct interviews and workshops with stakeholders to understand their needs and challenges.

o Identify opportunities for process improvement and recommend solutions.

o Collaborate with technical teams to translate business requirements into technical specifications.

o Assist in the development of plans of future state systems. • Perform Technical Writing tasks:

o Prepare and maintain project documentation, including project plans, requirement documents, and technical specifications.

o Create clear and concise user manuals, standard operating procedures, and other instructional materials.

o Collaborate with subject matter experts and technical teams to ensure accurate and comprehensive documentation.

o Organize and present complex technical information in a user-friendly manner.

o Review and edit documents for clarity, consistency, and compliance with established standards. • Prepare for the study:

o Conduct thorough research on criminal justice information systems and digital evidence management best practices.

o Collect and analyze data from various sources, such as existing systems, user feedback, and industry reports.

o Identify gaps, challenges, and potential risks in the current processes and systems.

o Prepare a detailed study report outlining findings, recommendations, and a roadmap for improvement.

o Present study findings to project stakeholders, addressing any questions or concerns. • Foster collaboration and communication:

o Collaborate with cross-functional teams, including IT professionals, legal experts, law enforcement personnel, and system users.

o Communicate effectively with both technical and non-technical stakeholders.

o Participate in meetings, workshops, and presentations to gather information and share progress. • Meet all assigned responsibilities' service level agreements (SLAs) on time and in full. • Develop and maintain trusting stakeholder relationships across operations, business and agency stakeholders. • Represents CJIS with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.

Required Skills/Experience

Minimum Qualifications • Bachelor's Degree with coursework in technology, supply chain management, business, criminal justice or a closely related field; AND minimum two (2) years of professional-level experience in information systems administration or procurement; OR an equivalent combination of education, training, and experience. Experience in public safety or public sector is desired. Certifications are desired. • Working knowledge of public safety software and applications is desired. • Mandatory experience in software procurement. • Proficiency in Microsoft Excel, PowerPoint, and MS Word. • Demonstrated experience in writing and organizing large technical documents. • Demonstrated experience in the Business Analysis domain. • Possess a growth mindset and show initiative in work assignments.

Preferred Qualifications • Master's Degree in Information Systems or equivalent