Business Continuity and Disaster Recover Manager

The Business Continuity & Disaster Recovery Manager is responsible for the hands-on management of the Business Resiliency program. This position requires a proven subject matter expert with demonstrated competency in the planning, development, program execution, maintenance and testing of Enterprise Business Continuity, Disaster Recovery, and Crisis/Incident Management programs. 

• Additional responsibilities include risk, controls, and compliance management, supporting BC/DR audit and examination activities, and development & maintenance of policies, standards & procedures that are aligned with the best practices (NIST handbook). Familiarity with fundamental IT concepts, infrastructure & data center technologies is required. This position will require communication and coordination across the organization – the Business Continuity & Disaster Recovery Manager must demonstrate strong communication and stakeholder management skills.

Job Requirements

Role and Responsibilities for the Business Continuity and Disaster Recovery Manager.

Management (25%)

• Perform all departmental administrative activities, including staff meetings, attendance, monthly status reporting, budgeting, strategic planning, expense processing, documentation, and other activities, as assigned, in a timely manner.

Business Continuity Planning (25%)

• Overall - ensure that plans are properly rated for all business process areas, contain all required sections, and reflect current conditions. Ensure that plans and strategies are appropriate, cohesive, and viable, and could be used to recover key functions within required time frames.
• Conduct BIA for assigned IT Business Unit.
• Lead maintenance and review of business continuity policy, standards, and processes.
• Lead internal reporting and tracking of business continuity related issues and remediation activities.
• Collaborate with Corporate Business Continuity team on the creation, maintenance, and testing of their various business continuity plans.
• Support the identification of Business Continuity related risks (internal / external), the assessment of their likelihood, as well as potential impacts and risk mitigation plans.
• Proactively identify and implement BCP program and process improvements.
• Provide ongoing SME guidance and assistance to business and IT partners on business continuity matters.

Disaster Recovery Planning (45%)

• Ensure that IT DR applications have a fully documented, tested, executable plans that contain all the required information, reflect current conditions from an IT infrastructure recovery standpoint, and able to support the recovery objectives of the organization.
• Design, coordinate and execute BCP/DR annual test exercises for critical business processes, and produce test reports including lessons learned. Coordinate follow up on lessons as required.
• Partner with infrastructure and application areas to develop and maintain recovery procedures for Tier 1 business applications.
• Develop recovery priorities, timelines, and strategy for proper sequence of recovery components.
• Educate and train IT members in practices of technology risk disaster recovery planning.
• Review existing and proposed plans for recoverability effectiveness and identify opportunities for improvement.
• Provide guidance to management in self-assessing their control environment.
• Assist Crisis Management / Incident Management teams during service disruption events and contribute to process improvement initiatives.
• Develop, review, and maintain third party contracts for hardware and telecom services for Disaster Recovery hardware equipment and location resources.

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