Business Continuity Senior Associate

The Business Continuity Senior Associate supports the management and execution of the Corporate Business Continuity and Enterprise Crisis Management programs by providing consultation and guidance to business area resources in the development, maturation, and ongoing sustainability of business area plans and programs. This role also facilitates enterprise response activities including; monitoring for, and communicating safety, reputational, and business disruption threats.

Key Responsibilities and Duties

• Supports ongoing planning, governance, and oversight of the Corporate Business Continuity and Enterprise Crisis Management Programs.
• Drives continuous improvement and maturity of the programs throughout the enterprise - including, but not limited to, supporting program roadmap creation and maintenance, providing strategic and operational guidance to business teams, and implementing program deliverables and initiatives.
• Assists in the development and execution of enterprise awareness and education campaigns.
• Supports training requirements and standard operating procedures documentation for the program.
• Provides consultation for effective response and recovery plans, facilitation of crisis response during an event, and identification of business threats and mitigation strategies.
• Acts as escalation channel for crisis events, and when appropriate, activates response teams for area and / or enterprise level disruptions.
• Executes program management on/off-boarding activities for partners.
• Reviews and challenges the quality and viability of business response plans.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
7IC

Required Qualifications:

• 3+ years business continuity / crisis management experience

Preferred Qualifications:

• 5+ years business continuity / crisis management experience
• Advanced presentation skills; able to communicate across multiple levels of organization
• CBCP / MBCP professional certification or the ability to obtain
• Experience with mass notification systems

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Base Pay Range: $82,400/yr. - $137,300/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

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