Business Data Analysis Manager

Job Description

About the Role: Fragomen, an AmLaw 100 firm and the leading immigration services provider, is seeking an experienced Data Analysis professional with prior leadership experience to join our team in the role of Business Data Analysis Manager. The role will require a combination of data analysis technical leadership, direct management of other data analysis professionals, and skillful client relationship management with both internal and external clients. Our Business Data Analysis Specialists and Managers will routinely work with both the business and our external clients to understand and deliver reporting needs. Fragomen’s legal services business generates massive amounts of data and you’ll interact with legal teams on detailed business requirements and on the design of reporting specifications to support these requirements.

If you have superb Excel skills, have an analytical mindset and are a strong self-starter, this role is for you!  Legal knowledge in the immigration field is a plus!

This role will be based with Fragomen in our Phoenix, AZ location.

How will you make a difference as a Business Data Analysis Manager at Fragomen?

• Provide reporting support to attorneys, paralegals and clients relating to tracking the preparation and filing of immigration petitions and applications
• Lead, supervise and mentor team of data analysts
• Assist with the ongoing development, implementation, monitoring and maintenance of client benchmark reports
• Review benchmark report data relating to an immigration process and ensure missing and incorrect data is corrected
• Communicate regularly with team supervisors regarding reporting requirements and data integrity questions
• Customize, create and format reports using Business Objects/Web Intelligence (WEBI)
• Customize reports in Excel format after importing from Business Objects/Web Intelligence (WEBI) reporting tool
• Conduct presentations to internal teams and client on reporting requests
• Manage demand from various teams with impact to internal and external clients
• Monitor and prioritize deliverables
• Deliver excellent data visualization using technologies such as Tableau
• Be passionate about data storytelling

Leverage your valuable skills and experience to make an impact at Fragomen:

• Bachelor’s degree in Business, Data Science, Information Technology, Computer Science, or a related field is preferred
• Minimum of 5 years of experience providing business analysis or data analytics
• 1 year or more of technical leadership experience
• 1 year of more of management experience with direct reports
• Must have advanced experience working in MS Excel, including demonstrated use of filters, conditional formatting, pivot tables and formulas
• Dashboarding and data visualization experience, preferably in Tableau
• Experience providing reporting support in a professional office environment using SAP Business Objects/Web Intelligence (WEBI) a plus
• Demonstrated computer skills in MS Office, with strong ability to create highly presentable content
• Experience in the iWork suite and Keynote is beneficial
• Ability to multi-task in a fast paced environment with tight deadlines
• Meets assigned deadlines and communicates progress to supervisors
• Communicates both verbally and in writing clearly and accurately and adheres to client and firm confidentiality and privacy
• Responds timely and effectively to client and team requests and knows when to escalate
• Strong client service skills to both internal and external clients
• Aptitude in working with non-technical audiences
• Excellent attention to detail
• Strong organization skills
• Critical thinking and problem-solving abilities
• Ability to work independently, as a member of a team and under supervision
• Basic understanding of business immigration law a plus
• Basic Python/R knowledge to automate manual functions is a plus

Benefits:

At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:

• 22 PTO days + Federal holidays
• Medical, Dental, and Vision plans + FSA & HSA Plans
• 401K plan, with company matching