Business Development Associate

• We’ll guide you through a 7-week training program, where you will receive classroom and on-the-job training in areas of soft skills development, customer service excellence and ISN products and services
• Responsibilities include fielding incoming calls and inquiries, inside sales, as well as helping customers navigate ISNetworld (our product)
• Provides employees with the knowledge and skills needed for success within the company
• You will be assigned a mentor to help guide you and provide support

• Total Potential Compensation: $71,000 - $77,000 annually if targets are met
• Base Pay: $66,000 annually
• Target Incentives: up to $5,000 - $11,000 

• Bachelor’s degree from an accredited university and/or equivalent work experience
• Excellent verbal and written communication skills
• Excellent customer service orientation
• Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
• Desire to work with people and consistently engage in verbal interaction over the phone
• Ability to de-escalate calls using critical thinking and soft skills
• Genuine desire to progress into a sales development role

ISN Benefits*

• 100% company-paid monthly insurance premiums for employees and dependents
• Medical, Dental, Vision, and Life Insurance
• Employee assistance program
• 4% retirement matching 
• Long-Term & Short-Term Disability Coverage
• Paid time off
• 0-1 year – 15 day (pro-rated first year)
• 1-5 years – 20 days
• 5-10 years – 25 days
• 10+ years – 30 days
• Holidays – 13 paid holidays
• Monthly cell phone reimbursement
• Complimentary parking space or monthly reimbursement for DART public transportation
• Team-building activities and events, including quarterly kick-off meetings and community volunteer day
• Matching charitable gift program
• Professional development & training opportunities
• Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
• Business casual, jeans allowed

*All benefits are subject to change with notice to the employee

ISN is based in Dallas, TX. The Dallas-Fort Worth metroplex is the fourth largest metropolitan area in the country, with a wide variety of excellent schools, entertainment venues, sports teams, and museums. ISN’s headquarters is in uptown Dallas, a short walk from multiple restaurants and shops, with easy access to public transportation and major highways.

Employees must be within a commutable distance to the Dallas, TX office and be willing to come into the office for required trainings, events, team activities, and meetings. 

All job offers will be contingent on successful completion of a drug screen and background check.

ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.