Business Development Associate - Bilingual (English/Spanish)

Business Development Associate - Bilingual (English/Spanish)

Are you looking for an opportunity with a growing company that offers great benefits, a dynamic work environment, and excellent professional development opportunities? Join our award-winning Customer Service team in Dallas, TX where you can interact with clients and colleagues from around the world as you enhance your professional skills and learn our operations.

The position: We are looking for a full-time bilingual (English and Spanish, Portuguese or French) Associate with a bachelor’s degree from an accredited university and/or equivalent work experience who will proactively service and support our contractor/supplier clients, participate in sales and marketing projects, field incoming calls and inquiries, and troubleshoot problems. 

Who should apply?

• Excellent verbal and written communication skills
• Excellent customer service orientation
• Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
• Desire to work with people and consistently engage in verbal interaction over the phone
• Seeking a career path starting in Customer Service and progressing into B2B sales

Requirements:

• Bachelor’s degree from an accredited university and/or equivalent work experience
• Advanced fluency in English and Spanish (written and oral) required
• Authorization to work in the U.S. is a precondition of employment. ISN does not sponsor Associate applicants for work visas. 

Compensation: $66,000 annual base salary with opportunity to earn $5,000 - $11,000 annual target incentives. Total annual potential compensation $71,000 - $77,000.

ISN Benefits*

• 100% company-paid monthly insurance premiums for employees and dependents
• Medical, Dental, Vision, and Life Insurance
• Employee assistance program
• 4% retirement matching 
• Long-Term & Short-Term Disability Coverage
• Paid time off
• 0-1 year – 15 day (pro-rated first year
• 1-5 years – 20 days
• 5-10 years – 25 days
• 10+ years – 30 days
• Holidays – 12.5 paid holidays
• Monthly cell phone reimbursement
• Complimentary parking space or monthly reimbursement for DART public transportation
• Team-building activities and events, including quarterly kick-off meetings and community volunteer day
• Matching charitable gift program
• Professional development & training opportunities
• Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
• Business casual, jeans allowed

*All benefits are subject to change with notice to the employee

The Location: ISN is based in Dallas, TX. The Dallas-Fort Worth metroplex is the fourth largest metropolitan area in the country, with a wide variety of excellent schools, entertainment venues, sports teams, and museums. ISN’s headquarters is in uptown Dallas, a short walk from multiple restaurants and shops, with easy access to public transportation and major highways.

Employees must be within a commutable distance to the Dallas, TX office and be willing to come into the office for required trainings, events, team activities, and meetings. 

All job offers will be contingent on successful completion of a drug screen and background check.

Relocation assistance for this role will not be provide. 

ISN does not provide sponsorship for this position.

Interview Process: First round interviews will take place virtually. If successful, candidates will be invited to our In-House Recruiting Day for their final interview on October 19-20th in Dallas, TX.

Start Date: January 9, 2023