Business Development Manager

Requirements

We are looking for a high-performing relationship builder who has experience working in the beauty industry working with SMB; you will often be the first point of contact with potential partners, so creating a great first impression is critical.

This role is 100% focused on new business development, your mission will be increasing sales and market share in your designated territory. You'll be managing the entire sales process from prospecting to close; your primary focus will be outbound business development. You'll be actively engaging with prospects using a multi-channel approach and creative follow-up communications and then using product demos to help them understand how Fresha will benefit their business and help them grow.

We move quickly and are building a rocket ship, so you'll get to contribute to the creation and optimization of sales scripts, messaging and processes as we build a world-class sales team and processes to match.

Someone who is driven, takes initiative, is a problem solver, nimble, and adaptable will thrive in this role.

What you'll do:

• Consistently achieve sales targets and KPIs
• Calling on key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate)
• Present, promote and sell products and services through product demos to prospective and existing Partners
• Perform cost-benefit and needs analysis with existing/potential Partners in order to align our solutions to their needs and business objectives
• Work closely with other departments to ensure a seamless Partner experience
• Provide feedback to management about ongoing trends in the industry
• Record all activity and maintain accurate contact records in our CRM (HubSpot)
• Ensure that all Inbound partners are assigned to the relevant B2B workflows
• Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
• Analyzing effectiveness of outbound campaigns & scripts
• Serve as a lead point of contact for partners on all commercial activities

Skills and experience required:

• 2+ years of solid B2B sales experience with a track record of success
• Experience with SaaS, online marketplaces, or payment platforms is highly desirable
• You are a true hunter and relationship builder
• Organized: you can multitask, prioritize and manage time effectively
• You are naturally curious and have a desire to continually grow and develop
• Bi-lingual is considered an asset but not required

Bonus Points:

• A well-funded, quickly growing startup with a lot of opportunity for growth and upward mobility
• A competitive compensation package
• Uncapped commissions
• A vibrant and collaborative company culture
• Company social events
• Be a part of an energetic team of professionals who are top in their field!

Inclusive workforce

At Fresha, creating a culture where individuals of all backgrounds feel comfortable matters.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

About Fresha

Fresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide.

Available in 120+ countries worldwide, Fresha is used by 70,000+ businesses and 250,000+ professionals worldwide, booking over 500 million appointments. Fresha is headquartered in London, United Kingdom with global offices located in New York City, Vancouver, Sydney, Dublin, Amsterdam, and Warsaw. The company raised $185M in venture capital funding to date from leading institutional investors.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with its intuitive free business software and financial technology solutions.

Our ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.