Business Development Manager

Location: Chicago, Illinois - preferred or Detroit, Michigan
Reports to: Director of Corporate Sales

About us

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well-loved. Our thoughtful craftsmanship, timeless design, and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.  

Job Summary

The Business Development Manager will work with the Shinola Corporate Sales team and will be primarily responsible for driving new business to meet and exceed set targets. The Business Development Manager will be responsible for identifying prospective opportunities, generating leads, advancing the sales process, closing new business, and assisting in the achievement of opportunity-based sales quotas. The Business Development Manager will conduct research to develop new strategies, identify new leads, and will collaborate with Marketing, Merchandising, and Store Operations.

Key Responsibilities

Communicating the Shinola brand to the larger corporate community to drive revenue

• Developing & managing lead generation.
• Building and maintaining long-lasting customer relationships and identifying areas for growing sales opportunities
• Developing and sourcing contacts for sales outreach and cold call activity
• Developing sales opportunities by researching and identifying potential accounts
• Identifying decision makers within targeted leads to begin the sales process
• Collaborating with appropriate Shinola team members to determine necessary strategic sales approaches
• Maintaining and expanding the company’s database of prospects
• Ensuring follow-up by passing leads to appropriate team members with calls­ to­ action, dates, complete profile information, sources, etc.
• Creating and delivering sales presentations, product/service demonstrations, and other sales actions
• When necessary, supporting marketing efforts such as trade shows, exhibits, and other events
• Making outbound follow­ up calls to existing clients via telephone and email to cross­ sell and up­sell
• Entering customer data and updating changes to existing accounts in the corporate database

Qualifications

• 4-year degree in related field - preferred
• 8-10 years of direct work experience in a sales capacity, as a business development manager, sales executive, or a relevant role
• Existing database of qualified customer leads or contacts preferred
• Demonstrated ability to convert prospects, close deals, and achieve sales quotas
• Solid experience in opportunity qualification, pre­call planning, call control, account development, and time management
• Success in qualifying opportunities involving multiple key decision-makers
• Strong knowledge of sales principles, methods, practices, and techniques
• Able to build and maintain lasting relationships with customers
• Comfortable giving public presentations

Hard Skills

• Microsoft Office 
• Knowledge of Salesforce CRM -  preferred
• Strong organizational skills
• Strong attention to detail
• Adaptability

Sampling of Total Rewards Program: 

• Compensation Type: Salary
• Compensation:
  • Compensation can be negotiated based on previous experience & qualifications
  • STIP (short-term incentive plan) eligibility
• Paid Time-off:
  • 10 Corporate Holidays 
  • 15 Vacation days (accrued)
  • 2 Volunteer days
• Benefits:
  • Medical, dental & vision - click here to view our full package! 
  • 401k with company match 
  • Employee assistance program 
  • Pet Insurance
  • Merchandise discounts
  • Complimentary employee watch

• HR Phone Screening - 30 minutes via Microsoft Teams (camera off)
• Technical Interview with Hiring Manger  - 1 hour via Microsoft Teams (camera on)
• Take home assignment - 30minutes -2 hours of work
  • note: select positions may not require a case study assignment
• Final Interview with Panel - 1 hour via Microsoft Teams (camera on)

*The general hiring process can be found above, however, Shinola reserves the right to change the process as needed. 

At Shinola, we're committed to growing and empowering an inclusive community within our company and industry. This is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. Research shows that oftentimes women and other minority groups only apply to open roles if they meet 100% of the listed criteria. Shinola encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.   
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned.
This job description does not constitute a contract of employment and Shinola may exercise its employment-at-will rights at any time.

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