Business Development Manager (Partnerships)

Who We Are:

Convoso is a provider of omnichannel contact center software which dramatically increases customers' contact and lead conversion rates.  We back the power of our advanced dialer with the human touch of a dedicated product expert. This invaluable combination delivers higher conversions with less outreach. 

We are also relaunching an advanced version of our conversational AI product to provide enhanced capabilities for our current customers and bring the technology to new markets.

Convoso is looking for people who are excited about the future to join us in the fast growing and innovative field of IVA/AI, as well as motivated team players ready to jump in as we work together to drive our company’s accelerated growth. (Just a heads up - we were selected as one of the Built In LA best places to work in 2020, 2021 and 2022!)

We are dedicated to helping each person grow into their position and throughout their career. Convoso’s new-hire and on-going training programs provide our employees with the resources and time to set them up for success. Our friendly team, located in office, hybrid and remote, is built on a culture of fostering team integrity and provides guidance to ensure every person thrives in their new role. 

Convoso currently operates in a ‘Hybrid’ environment for most roles with some opportunities for in-person business and morale events (health guidelines permitting).  For remote positions, Convoso is open to hiring candidates who are residents of the following states: AZ, CA, CO, CT, FL, GA, IL, IN, MA, NC, NJ, NV, OH,TX, UT.

The Job:

At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That’s where you come in.

The Business Development Manager is primarily responsible for completing the sales cycle on warm leads assigned to them for medium to large scale enterprise companies. Additional responsibilities include, coordinating proposals, following up on pipeline and ensuring the sales cycle is completed with extraordinary customer service.  

Stepping into this very challenging role will mean stepping into a dynamic environment. There’ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines. 

What You'll Be Doing:

• Understand partnership ecosystem 
• Strategic mapping for key partnerships including direct and indirect sales
• Develop key partnerships and strategic alliances
• Grow a pipeline of potential channel partners/resellers
• Grow and close warm leads with medium to large scale enterprises
• Manage sales pipeline 
• Listen and draw out the concerns/problems of others to identify possible solutions
• Identify the traits of the ideal customer and seek to find others with the same traits
• Conduct market research to identify selling possibilities and evaluate customer needs
• Help manage our sales strategic sales pipeline by supporting Account Executives
• Craft compelling statements of work and pricing proposals
• Developing trusting advisory relationships with clients
• Converting those leads into meaningful sales for the company and managing a book of business
• Master our value proposition today and as the competitive landscape evolves
• Hit, achieve, and exceed monthly and annual sales targets
• Coordinate, guide and participate in technical demos

Who You Are:

• 5-7+ years of sales experience
• Call Lead Gen or Center Software experience preferred 
• Passion for start-up technology companies, entrepreneurial spirit
• Ability to operate independently in fast-paced start-up environment
• Confidence with lead generation and sales conversion
• Ability to build trusting relationships with clients
• Strong negotiation and presentation skills; experience running technical demos & ability to demonstrate ROI through the use of technology

Work perks worth the hype:

• Competitive compensation package
• Stock options
• 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
• Affordable Vision plan and optional FSA
• PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
• Your birthday off
• 401k program with generous company match
• No cost Employee Assistance Program and Travel Assistance
• Monthly Gym membership reimbursement
• Monthly credits toward food & beverage
• Leadership Development Program
• Company Outings
• On and offsite team building events
• Paid training for departments
• Apple laptop (most roles)
• And a team of highly experienced and kind colleagues!

HQ Office:

• Casual office environment & dress
• Daily catered lunches
• Fully stocked kitchen (Dietary restriction-friendly)
• Happy Hours
• Monthly Massages
• On-site Car Wash 
• Free Parking