Business Development Manager - Payments (all genders)

THE ROLE & THE TEAM

Zalando Payments GmbH (ZPS) builds and owns the technologies for all financial transactions in the Zalando Fashion Store and our other consumer-facing apps. Our vision at Zalando Payments is to offer the most convenient and seamless payment checkout experience to +50M active Zalando customers across 25 markets. 

We are currently looking for an entrepreneurial and data driven individual to join the Customer Solutions team as a Business Development Manager. You will work with a team of Product Managers and Product Analysts to assess strategic business opportunities, create business cases and manage a multitude of service providers, including negotiating for the best possible setup as well as handling contract negotiations and internal stakeholder alignment across all of Zalando.

As part of the Customer Solutions Department, you'll play a key role in enabling our teams to deliver outstanding payment experiences and offer the most convenient payment methods to our customers. If you're passionate about shaping our payments strategy and get hands-on negotiating with various (global) providers across all our markets, this role is tailor-made for you. Join us and be at the forefront of revolutionizing the Zalando payment landscape.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. ​

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• Derive and communicate strategic recommendations based on global market and competitor research, user testing results, assessment of the regulatory and economical environment.

• (Co-)Create business cases together with Product Managers to enable decisions on future key initiatives, roadmap prioritisation and as an input for financial and operational planning.

• Support the execution of initiatives by developing go to market strategies together with the team as well as multiple stakeholders such as Marketing teams and external agencies. 

• Support in the decision making processes (make or buy, provider selection) in close alignment with controlling, finance, engineering and product teams.

• Manage and steer global and local external payment service providers to ensure alignment with our strategy and sustainable business success; Support commercial negotiations with external payment service providers. 

• Manage stakeholder relationships for high priority global initiatives with various cross-functional teams within the Zalando Group and with external payment providers.

WE'D LOVE TO MEET YOU IF...

• Analytical and strategic mindset, number/ data driven, with the skills to evaluate both qualitative and quantitative data and derive insights to make informed decisions.

• Min. 3 years of experience in a Business Development/ Growth/ Strategy/ Analytics/ Finance/ Consulting role; background in e-commerce or Payments is a plus but not a must-have. 

• Strong problem-solving skills: ability to structure problems and derive solutions with various unknowns.

• Strong people/Stakeholder management: This role requires maintaining and leveraging good relationships within Zalando Payments, Zalando Group and serving as the primary point of contact for external payment service providers. Excellent communication skills are strictly required.

• Comfortable with handling multiple initiatives in parallel, ability to enable impactful P&L decisions.

• Ability to work and to execute in a fast-paced environment.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year (for Zalando SE)

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us

Zalando Payments

Zalando Payments builds the technologies for all financial transactions in the Zalando fashion store and our other consumer-facing apps. We work to deliver a flawless user experience in the checkout, as well as the processing of payments and reconciliation in the backend. Through smart risk steering, we boost conversion and deliver a competitive advantage to our customers, taking in the entire financial process.