Business Development Professional

PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, employing a global team of skilled professional and experts that span across strategically located offices in the United States, Europe, Asia, and the Middle East. PSC operates in 52 countries globally and has served thousands of clients to date.

We focus on providing quality consulting services to ensure our client's success. PSC provides cost-effective solutions, while providing exceptional technical capabilities and customer service to our clients for all projects ranging from supplier quality audits to greenfield projects. We understand that the world of life science is evolving rapidly, and we must continue to offer new products and services to meet our customer's expectations.

The Business Development Associate/ Manager performs a key role in achieving that goal. Reporting to the Head of Business Development, the position is responsible for day-to-day activities related to business development, sales, and PSC Biotech client support in the United States and globally. The incumbent is also responsible and accountable for the execution of the PSC mission, "to maintain the integrity and professionalism of our products and services while enabling steady growth and development."

• Generate leads, qualify prospects, and secure new business opportunities for Professional Services.
• Drive top line revenue growth through professional, consultative, and proactive interactions with all levels of customers ranging from key decision makers to front line employees.
• Conduct formal sales presentations and follow-up calls to prospective new business accounts.
• Solution Selling knowledge and proficiency. Evaluating Clients needs and providing multiple solutions.
• Knowledge of computer system services and computer system validation services.
• Knowledge of Equipment and Lab qualification and validation. Working knowledge of Thermal Mapping and equipment validation.
• Assess industry business trends to capitalize on emerging opportunities for business growth.
• Ensure proposals meet minimum standards for profitability.
• Ensure proposals account for items commonly overlooked, such as: travel time, project management, off-site and pre-site visit hours, and equipment rental, as applicable.
• Follow up on submitted information (i.e., inquiries, RFPs, proposals, etc.) as appropriate.
• Provide direct client support. Immediately respond to client needs to meet client expectations.
• Maintain documentation of sales activities in CRM, in order to facilitate appropriate reporting of client contacts, notes, opportunities, and sales pipeline.
• Existing knowledge of the life science marketplace and the demonstrated ability to quickly ramp up and build that experience on-the-job.
• Develop expertise in Professional Services and PSC products and services to enable the sale of these products and services to prospective client.
• Perform appropriate prospecting activities to identify qualified prospects for new business development.
• Develop and provide competitive intelligence on competing firms.
• Establish effective relationships with internal associates and external clients to grow an effective business team to expand Professional Services presence and business growth.
• Collaborate with appropriate internal resources to develop comprehensive sales presentation materials tailored to the client.
• Use a proactive, consultative sales strategy to effectively overcome client objections and maximize sales effectiveness.
• In collaboration with Business Development Management, develop effective proposals and persuasively close new business opportunities.
• Accurately forecast monthly, quarterly, and annual revenue streams.
• Represent Professional Services and PSC Biotech at business development activities worldwide.
• Measure and manage customer satisfaction from PSC's Quality Management System (QMS).
• Contribute to the growth of PSC by contributing the overall strategy of the company.
• At all times, demonstrate the highest level of ethical behavior and personal integrity. Operate with the highest professional business ethics when dealing with clients, colleagues, and government entities.
• Analytical skills, coupled with strong technical abilities, and a genuine passion for existing and new technologies and scientific advances.
• Excellent communication and people skills are needed to succeed in this role.
• Ability to travel based on business needs.

Requirements

• 3-5 years proven business development, sales, and client support management in the life sciences industry. Professional Service sales experience highly desirable.
• Bachelor's Degree or equivalent experience required.
• Demonstrated experience in developing and closing new business opportunities in the life sciences industry.
• Proven ability to generate a high volume/high quality sales pipeline.
• Proven record of delivering high quality presentations and business proposals/contracts under tight timelines.
• Highly organized in planning and time management, with the ability to multi-task.
• Excellent written and verbal communication skills.
• Demonstrated Competencies
• Business Development - Identify and target potential clients. Work in a team environment; develop and execute a plan, in alignment with company vision, mission and strategic plans to engage potential customers.
• Relationship Building - Work with and across formal and informal professional and social networks to build long-term partnerships and connections in the life science industry.
• Negotiation Skills - Active listening needs assessment and present vision to build a consensus.
• Analytical Skills - Identify, research, and demonstrate logical reasoning to communicate critical information.
• Rational Persuasion - Present key factors, influencing factors, and strategic goals to assist stakeholders in identifying solutions.
• Interpersonal Awareness - Ability to be aware of how actions, ideas, and communication can/does affect people and their outcomes.
• Agility - Meet objectives by responding to competing and changing priorities and multiple tasks under inflexible timelines.
• Marketing - Ability to identify and expand company brand and awareness.

Benefits

Offering a full suite of benefits, PSC Biotech™ is firmly focused on diligently investing in our employees who enable our company to fulfill our mission and achieve success. We want to promote balance, so you not only enjoy your work, but also have the time and resources to live your life happy and healthy.

• Medical, Dental, and Vision - PSC pays 100% of all qualifying employee medical premiums and 50% for qualifying dependents
• Insurance options for Employee Assistance Programs, Basic Life Insurance, Short/Long Term Disability and more.
• 401(k) and 401(k) matching - PSC matches, dollar for dollar, employees investment into the 401(k) plan up to 6%.
• PTO, Sick Time, and Paid Holidays
• Education Assistance
• Pet Insurance
• Discounted rate at 24 Hour Fitness
• Financial Perks and Discounts

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