Business Development Representative

⭐️ Why Join Us
User Interviews is a fully remote team (even in the before times). We are proactive about staying connected to one another despite not sharing the same physical space. Remote culture is real, and we care about it—a lot. 
We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work and to communicate clearly and transparently with your distributed teammates. 
On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement. 
🧩 About User Interviews
At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to build those products and experiences consistently is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research.    
That’s why we exist. We help teams set up those conversations, allowing them to discover and embrace user insights. We currently do that by making it fast and easy to talk to customers, or potential customers, to help with product, design, or marketing decisions. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.  
📈 Sales Development at User Interviews
We are seeking a remote full-time Business Development Representative (BDR) whose main goal will be to increase User Interviews’ new business pipeline across the Mid-Market and Enterprise markets. Developing and building relationships with prospects, via a traditional and non-traditional outreach philosophy will be of utmost importance in growing our pipeline. The role reports to the VP of Sales Development.
If you are willing to learn, we offer plenty of training and the ability to move-up in a fast-growing organization. If you’ve got what it takes, then we want you! We are high-energy, collaborative, team- focused, environment, where you'll be mentored and trained to be your best every day. We take, very seriously, the philosophy of" people first, everything else second". While numbers keep the business running, we recognize that numbers only happen when we create and maintain a work environment that ‘supports the needs and unique attributes of every member of the team. If you bring your best self to work every day, we'll train you for success in selling B2B SaaS.
🚀 Responsibilities
• Making outbound/business-to-business calls, evangelizing and educating potential customers of the value of User Interviews.
• Leveraging LinkedIn, Emails, and other outreach methods to set meetings with prospects.
• Follow-up on inbound leads so that we can continue to develop marketing efforts and generate sales.
• Qualifying and initiating relationships with new leads
• Complete weekly reports and maintain customer records in Salesforce (CRM)
• Identify new business opportunities.
• Undertaking associated administration tasks as and when required
• Achieve sales targets as set by Sales Management Team
• Collaborate with Manager to determine necessary strategic sales approaches.
• Collaborate on daily basis with your colleagues and update them on any developments in your work.
• Run consultative discovery calls that introduce User Interviews to our prospects, gather key information, and produce relevant insights for our Account Executives.
🎯 Minimum Qualifications
• 1+ years of Sales Development or Sales experience (ideally at a B2B SaaS company, but other customer-facing sales experience is considered)
• Loves connecting with people and finds joy in helping them articulate their needs 
• Technically savvy (experience with Salesforce, Outreach.io, Slack, and Asana is highly desired) 
• Entrepreneurial, analytical, experimental 
• Self-starter, able to work on multiple things at once
• Excited about being remote 
• Can wrestle clarity from ambiguity 
• An excellent communicator (written and verbal) 
• Can demonstrate ambition with the desire to succeed
• High level of self-motivation
• Evidence of working towards objectives and achieving goals
• Can provide successful evidence of working in a target related environment
• Think companies should be obsessed with their customers!
• Candidates must be authorized to work without any Visa sponsorship.
🤑 Benefits
• Competitive pay ($55k - $60k OTE) and variable overage commissions 
• 100% premium covered medical + dental employee coverage
• Annual membership to One Medical Group & Talkspace
• 401k + employer contribution
• Four weeks of PTO to start + accrue an additional day per year of employment
• Unlimited wellness days - Sick? Doctors appointment? Mental health day? We’ve got you covered.
• Flexible, paid parental leave
• Stock options for every employee
• Office setup budget 
• Work From Home stipend
• Annual learning & development stipend
• Performance-based incentive plans
• Awards for 360-degree recognition, work anniversaries, & birthdays
• 1-2 team retreats per year (virtual and in-person options)

💚 We embrace what makes you, you!
We are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds include—but are not limited to—varied socioeconomic status, gender identity or expression, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship.
As we grow, we are aware that this work is continuous. We will not settle for how things are, but rather strive for how they could be.