Business Enabling & Operation Specialist

Join us as we scale our business in Japan by building on our tremendous success around the world. The massive database market is going to double over the next few years (the IDC estimates it to be $119B+ by 2025) and PingCAP is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (32,000 stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about PingCAP careers and join our team to be at the forefront of innovation and growth.

About the Role:

PingCAP is seeking an experienced Business Enabling & Operation Specialist to join our dynamic and growing team. The ideal candidate will have a minimum of 3 years of experience in a similar role, preferably within the tech industry.

Responsibilities:

1. Assist the sales team to streamline sales processes and boost productivity

2. Develop and execute sales/presales compensation plans that align with company goals and ensure fair and motivating compensation

3. Generate and manage sales reports to analyze sales performance, forecast, and trends

4. Maintain the CRM system, ensuring all data is accurate and up to date

5. Support in training and onboarding new sales representatives

6. Plan, organize, and execute community activities

7. Maintain a continuous connection with community members through regular communication, ensuring their queries, issues, and suggestions are promptly addressed

Qualifications:

1. Bachelor's Degree in Business Administration or related field.

2. 3+ years' experience in sales operations or community operations

3. Knowledge of CRM software (Salesforce preferred)

4. Excellent communication, organizational, and multitasking skills.

5. Strong analytical abilities and problem-solving skills

6. Fluent in both Japanese and Chinese

We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. PingCAP also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at PingCAP.