Business Implementation Manager

Company Description

IQ-EQ is a leading Investor Services group with more than 5,000 employees and Assets under Administration in the excess of $650Billion. We combine global expertise with an unwavering focus on client service delivery to support fund managers, global companies, family offices and private clients operating worldwide across 23 jurisdictions.

IQ-EQ brings together a rare combination of global expertise and a deep understanding of the needs of clients. This allows us to provide high quality delivery of a comprehensive range of compliance, administration, asset and advisory products and services to investment funds, global companies, family offices and private clients globally.

Job Description

As a Legal Onboarding & Business Manager you will:

• Be responsible for the coordination and preparation of fee proposals, including taking the lead in RFP preparations, for Alternative Investment Funds investing in alternative asset classes e.g. real estate, private equity, debt, and infrastructure.
• Coordinate between various internal and external stakeholders to ensure a smooth onboarding process for clients until handover to the operational teams, including the following team duties:
  • AML/ KYC analysis, and driving our internal compliance approval process;
  • Bank account opening coordination;
  • Preparation, and coordinating the review, of service agreements;
  • Attend weekly calls with clients, as well as other key stakeholders;
  • Coordinating the review of legal documents for the structure setup;
  • Actively manage the communication between the client and all stakeholders; and
  • Track and perform all Luxembourg regulatory filings during the onboarding phase.
• Overseeing the daily work, coaching of team members and management of the team.
• Contribute to seeking ways to improve collaboration with stakeholders, as well as to improve team processes, in close collaboration with Head of the team.
• Act as a first point of escalation for other internal IQ-EQ stakeholders in case of inefficiencies or blocking points within the internal collaboration, aiming to assure a one-stop solution for clients in the onboarding phase.
• Assist to handle, escalate and resolve client complaints.

Qualifications

What you will bring to the team:

• Strong legal and business acumen;
• Relevant experience in alternative investment fund industry is a strong asset, or related Luxembourg corporate experience;
• Excellent knowledge of MS Office tools;
• Problem solving, collaborative, client- and team-oriented approach;
• Structured and well organised with strong skills in coordination to get buy-in from others;
• Good inter-personal skills and a strong command of English (any other language would be an asset);
• Experience with working in a global company (including remote teams) and/ or with teams with multi-cultural backgrounds, and

• University Degree in Law or a related degree/ experience.

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.