Business Intelligence Account Manager
Job Description
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.
Business Intelligence Account Manager
Who is MarketStar?
Rated as a Top Workplace in 2019, 2020, and 2021, MarketStar employs over 1500 people across 60+ countries and is headquartered in Ogden, UT. Our employees are our greatest assets. We look for professionals who are eager to learn, grow, and perform for the clients we represent. With a culture of success and an empowered, tech savvy workforce, MarketStar continuously delivers great experiences to our employees and our clients every day. Our employees have helped launch, sell, and support thousands of products and services on behalf of some of the most innovative tech companies across the globe!
At MarketStar, we are sales experts. We offer Sales as a Service™ to our clients by providing data-driven insights, powerful technology, and highly specialized support. This allows us to help our clients streamline their sales process, exceed sales goals, and ultimately grow their business. We have consistently delivered exceptional sales results representing our clients for over 30 years.
Our actions are based on our core values, and a relentless desire to achieve our purpose - To Create Growth. We are excited to have you apply to work with us! "You Belong" is one of the MarketStar core values and we look forward to helping you find belonging and purpose here.
About the Business Intelligence Account Manager:
The Business Intelligence (BI) Account Manager role is the bridge between Business Intelligence and the customers we serve. This role provides insights and vision to client services around what Business Intelligence can offer their teams and how to engage with these resources.
Location: Ogden, UT - Hybrid
What will you do?• Meet with client services on regular basis to review current BI outputs and services• Consult with client services management on opportunities for BI to help drive success.• Represent BI during client meetings. This includes presenting findings from analysis and taking questions, scoping tasks, and advising based on data• Prioritize reporting and analytics tasks for client teams including manage process from scope to completion to maintenance • Create process and set expectations around reporting requests and delivery • Work with internal BI groups to improve products, processes, and outputs.• Help drive understanding and engagement within client services for BI outputs and services• Keep up to date on BI practices, procedures, and skills (Salesforce, Google sheets, Excel online, SQL, PBI)• Learn assigned business units' practices, procedures, models, and outputs.• Manage team of report developers and data analysts who specialize in different tools and clients
Skills & Qualifications:• Detail oriented with strong organizational skills, ability to multitask and work in a dynamic, fast paced environment• Flexible and ability to pivot quickly while clearly communicating to stakeholders and team • 1 to 2 years' experience/education in data analysis• 1 to 2 years' experience in account management.• Understanding of statistics, math and general analytics.• Strong Salesforce reporting and Google Sheets knowledge a plus• Strong Microsoft Excel, Word, and PowerPoint skills• Must have efficient time management skills, organized, and customer service oriented• Ability to translate technical terms to a non-technical audience.• Excellent oral and written communication skills• Proficient keyboarding skills• Knowledge of statistical techniques such as regression, forecasting, and clustering• Knowledge of database techniques and technologies• Bachelor's degree preferred in business, marketing, statistics, computer science or mathematics related fields
MarketStar Benefits & Perks:
In our commitment to our "We Care" value, we believe in providing employees with valuable mental and physical well-being benefits including:• Paid Parental Leave• Paid Childcare/Dependent Care • Education Reimbursement• Mental Health Benefit • 401k Match• 4.5 weeks PTO and 7 paid holidays • Personal Loan Program• And comprehensive health and welfare plans
This is an exempt position
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at [email protected] for assistance.
Business Intelligence Account Manager
Who is MarketStar?
Rated as a Top Workplace in 2019, 2020, and 2021, MarketStar employs over 1500 people across 60+ countries and is headquartered in Ogden, UT. Our employees are our greatest assets. We look for professionals who are eager to learn, grow, and perform for the clients we represent. With a culture of success and an empowered, tech savvy workforce, MarketStar continuously delivers great experiences to our employees and our clients every day. Our employees have helped launch, sell, and support thousands of products and services on behalf of some of the most innovative tech companies across the globe!
At MarketStar, we are sales experts. We offer Sales as a Service™ to our clients by providing data-driven insights, powerful technology, and highly specialized support. This allows us to help our clients streamline their sales process, exceed sales goals, and ultimately grow their business. We have consistently delivered exceptional sales results representing our clients for over 30 years.
Our actions are based on our core values, and a relentless desire to achieve our purpose - To Create Growth. We are excited to have you apply to work with us! "You Belong" is one of the MarketStar core values and we look forward to helping you find belonging and purpose here.
About the Business Intelligence Account Manager:
The Business Intelligence (BI) Account Manager role is the bridge between Business Intelligence and the customers we serve. This role provides insights and vision to client services around what Business Intelligence can offer their teams and how to engage with these resources.
Location: Ogden, UT - Hybrid
What will you do?• Meet with client services on regular basis to review current BI outputs and services• Consult with client services management on opportunities for BI to help drive success.• Represent BI during client meetings. This includes presenting findings from analysis and taking questions, scoping tasks, and advising based on data• Prioritize reporting and analytics tasks for client teams including manage process from scope to completion to maintenance • Create process and set expectations around reporting requests and delivery • Work with internal BI groups to improve products, processes, and outputs.• Help drive understanding and engagement within client services for BI outputs and services• Keep up to date on BI practices, procedures, and skills (Salesforce, Google sheets, Excel online, SQL, PBI)• Learn assigned business units' practices, procedures, models, and outputs.• Manage team of report developers and data analysts who specialize in different tools and clients
Skills & Qualifications:• Detail oriented with strong organizational skills, ability to multitask and work in a dynamic, fast paced environment• Flexible and ability to pivot quickly while clearly communicating to stakeholders and team • 1 to 2 years' experience/education in data analysis• 1 to 2 years' experience in account management.• Understanding of statistics, math and general analytics.• Strong Salesforce reporting and Google Sheets knowledge a plus• Strong Microsoft Excel, Word, and PowerPoint skills• Must have efficient time management skills, organized, and customer service oriented• Ability to translate technical terms to a non-technical audience.• Excellent oral and written communication skills• Proficient keyboarding skills• Knowledge of statistical techniques such as regression, forecasting, and clustering• Knowledge of database techniques and technologies• Bachelor's degree preferred in business, marketing, statistics, computer science or mathematics related fields
MarketStar Benefits & Perks:
In our commitment to our "We Care" value, we believe in providing employees with valuable mental and physical well-being benefits including:• Paid Parental Leave• Paid Childcare/Dependent Care • Education Reimbursement• Mental Health Benefit • 401k Match• 4.5 weeks PTO and 7 paid holidays • Personal Loan Program• And comprehensive health and welfare plans
This is an exempt position
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at [email protected] for assistance.
Date Posted
08/08/2022
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