Business Intelligence Administrator - Tableau

The Enterprise Data Team collaborates with every department at GitLab to develop trusted data products and responsibly harness the power of our data.

As a Tableau Administrator you will manage tools and processes that impact every data user at GitLab. You will collaborate with analysts and leadership to shape and achieve the future state of analytics and reporting at GitLab. This role has an opportunity to make an immediate impact by driving performance improvements and user engagement during a critical early stage of our Tableau journey.

This is a highly cross-functional role with opportunities to partner with GitLab team members both within the Enterprise Data Team (including Data Engineers Analytics Engineers Data Analysts and Data Scientists) as well as with our functional partners in every division (including Sales Marketing Finance Product Engineering and People).

Some examples of our projects can be found on our Data Team direction page and Tableau handbook page .

What you’ll do

• Configure administer and troubleshoot our Tableau Cloud environment to achieve high reliability availability and performance.

• Create and maintain documentation standards and policies for the form structure and attributes of the BI applications and products.

• Provide first-line technical support to the Tableau user community at GitLab: triaging issues troubleshooting and resolving questions.

• Partner with other members of the Enterprise Data team to develop and conduct training that will enable the internal community of Tableau developers and users.

• Collaborate with analytics teams across the enterprise to recommend and implement best practices that will optimize the performance of our Tableau environment/workbooks drive user adoption and increase user engagement.

• Design and manage Tableau processes to provide a delightfulfrictionless user experience and support single source of truth reporting (i.e. processes related to dashboard publication curation archival and management).

• Report on and optimize Tableau statistics for performance and usage.

• Perform and streamline functions such as managing user provisioning user permissions and system accounts.

What you’ll bring

• 2+ years experience working with Tableau including prior experience administering/managing a Tableau Cloud environment

• Demonstrated results optimizing Tableau efficiency & performance

• Prior experience supporting a BI environment with a scaling user base in a medium-to-large enterprise environment

• Effective communication and collaboration skills

• Ability to thrive in a fully remote organization

• Positive and solution-oriented mindset

About the team Handbook | GitLab

Thanks to GitLab’s Transparency value you can see what we are working on in our Data Strategy page. You can even listen to some of our meetings .

How GitLab will support you

• Benefits to support your health finances and well-being

• All remote asynchronous work environment

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and development budget

• Parental leave

• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role please apply and allow our recruiters to assess your application.