Business Intelligence Analyst

ClickBank is seeking a talented Business Intelligence Analyst to join our BI team!

What is ClickBank? Hint: we are not a bank!

ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world's leading digital and physical products. ClickBank lowers the barrier to entry for entrepreneurs looking to start an online business and drives sales for online brands looking to establish an affiliate marketing program. The ClickBank platform enables growth through its proprietary affiliate marketplace, as well as powerful back-office tools such as integrated payments, analytics, and risk management. Over 20+ years, ClickBank has built a reputation for reliability and scale. To date, ClickBank has distributed $5 billion in commission payouts in more than 200 countries - without ever missing a payment.

What's in it for you?

Here at ClickBank, we're empowered to grow both personally and professionally. From personal development opportunities, to a variety of epic team building adventures, as teammates and individuals, we're only getting stronger If you're looking for a new opportunity to develop (and maybe show off) your skills, we're looking forward to hearing from you! #ClickBankLife

The Job

Business Intelligence Analysts are responsible for providing the analysis, reporting, and data mining necessary for intelligent decision making throughout the company. They will demonstrate a knowledge of business intelligence concepts to complete strategic and tactical projects and accomplish team goals following quality and process standards. This role's primary focus will be working with our Risk team to ensure we are optimizing client signups and customer purchases.

Key Responsibilities

• Perform data mining, analysis, and interpretation to provide solutions to complex problems
• Design and automate dashboards/self-service reporting solutions
• Create and maintain consistency in reporting across the organization
• Work with business units to educate and improve understanding of data and analysis
• Gather and consult on project requirements from stakeholders to distill and solve core business needs
• Partner with the data engineering team in gathering requirements, designing, testing, and supporting the development of data structures and the data warehouse
• Troubleshoot data mining, data integration, and data quality issues
• Document and adhere to standard analytics and reporting processes
• Create KPIs and monitoring around the performance of our fraud prevention systems

Requirements

• Excellent analytical and problem-solving skills
• Demonstrated knowledge and use of SQL
• Understanding of data warehousing, relational databases, dimensional modeling methodologies, as well as data analysis/mining best practices
• Working knowledge of BI reporting tools, such as Looker, Power BI, or Tableau
• Working knowledge of data visualization concepts that turn data into actionable stories
• Bachelor's degree, or equivalent combination of education and experience
• Experience using data to provide actionable recommendations to the business

Skills

• Ability to perform challenging analytical tasks with little supervision
• Ability to recognize problems and respond through developing and implementing solutions
• Ability to handle multiple personal priorities and effectively meet deadlines
• Ability to interface effectively with teammates and other business units
• Must be committed to building and managing internal and external customer relationships to support communication and progress of company objectives by providing high levels of customer service
• Statistics or data science knowledge is a plus
• Experience with fraud prevention tools is a plus
• Experience with online payments or credit card monitoring programs a plus

Benefits

• Great health benefits for medical, dental, and vision
• Company HSA contributions
• Total compensation = competitive base + bonus
• 401k + company match and contribution 100% vested
• Low employee turn-over
• Paid Time Off - very competitive, and it's ok if you use it!
• Flex Days - additional 7 days!
• 9 Paid Holidaysincluding your birthday (because that should be a holiday)
• Easy access work location is near Overland/Cole road near I-84 in center of Boise
• Open modern work space with big windows overlooking Boise valley
• Free snacks and coffee in office (lots of variety with healthy alternatives plus a fancy espresso machine)
• Employee and company charitable contributions
• Frequent company events (bowling, parties, team-buildings, happy-hours)
• and more!

At ClickBank, we have a laid-back, yet high performing culture. Our team is everything to us! We believe in treating our employees well, having fun together, and cultivating an exciting collaborative environment! #WorkHardPlayHard