Business Intelligence Analyst II

Individual contributor with deep understanding of area of focus while working in a fast pace exciting environment. The [Business Intelligence Analyst II] position serves as the analytical engine for high-growth managed services division, using their skills to interact and build atop key business systems to (1) analyze performance trends across the company and, in particular, new sales acquisition and customer trends, (2) build tools, dashboards and automation to drive key processes and leadership decision making, and (3) drive the company's data strategy. You'll support the development, certification and publishing of company-wide datasets, as well as training key stakeholder. You will also support analysis projects across the company, with a strong emphasis on supporting the company's sales organization.
Primary Responsibilities and Essential Functions

• Develop and automate the publishing of "certified" datasets across the company to enable the ongoing reporting of cross-functional performance and key performance indicators (KPIs), having ownership and responsibility for availability and accuracy of such datasets and other tools
• Utilize published datasets and other data to identify business trends and develop, review and/or present findings and recommendations. Continue to develop construct to access and manipulate data from company data systems and sources in a scalable and automated manner.
• Support the company's investment in growth by working closely with the company's Chief Revenue Officer, Director of Sales Operations, and other Sales leaders to understand current visibility gaps and analysis needs and dedicating a material percentage of time to enhance analytics across the sales organization's efforts
• Manage automation across key business processes including sales commission administration, billing automation, and other key processes that support the company's financial operations
• Conceptualize, prepare and present a variety of analyses, models and recommendations, as well as develop and modify sales and other reporting delivered via dashboards, automatic distribution, etc.
• Provide cross-functional consultative data services through collaborative partnerships, assisting in policy development to support change initiatives where appropriate
• Maintain continuous education and knowledge of business intelligence and analytics industry trends, proposing adjustments to the company's approach to leadership and data strategy cross-functional team
• Support data dictionary, business glossary, training and other initiatives intended to enable self-service users of data and reporting across the organization
• Monitor and optimize data to ensure both compliance and effectiveness of operational and financial processes, identifying anomalies and making recommendations. Understands upstream and downstream impacts to their department.

Minimum Requirements

• 2 - 5 years of experience required in related field (Business Intelligence, Business Analytics, Data Science, etc.)
• Proficiency with Python, SQL, and other statistical and data-oriented programming languages as well as experience developing and maintaining data pipelines and transformations
• Requires strong knowledge of Microsoft Office (Excel, PowerPoint), Power Platform (BI, Automate, etc.) and relevant Microsoft Azure services (Synapse, Data Factory, etc.)
• Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout the organization
• Strong communication skills
• Strong project management skills with ability to balance multiple projects and deadlines
• Build and present analysis and presentations to organizational leaders
• Broad understanding of business

Preferred Qualifications:

• BS/BA in related discipline (Business Intelligence, Data Science, Economics, etc.)
• 2 or more years of experience supporting data and business intelligence strategy
• Experience manipulating and developing datasets utilizing back-end data from Salesforce.com, Hubspot, Atlassian suite (particularly JIRA), Google marketing platform (or similar), Kantata (or similar), CloudHealth, and other systems commonly used in high-growth technology businesses
• Experience automating key financial operations processes such as customer invoicing, commission plan administration, etc.
• 2 or more years of experience leading cross functional projects preferred
• Experience in managed IT services industry desired

USD 70,000.00 - 105,000.00 per year
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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