Business Intelligence Business Analyst

Roles & Responsibilities:
• Build a detailed understanding of the business to identify analytics needs and address critical business issues.
• Lead requirements gathering sessions with business and technical stakeholders to distill business and technical requirements, priorities, define key performance indicators (KPI), and develop the BI and data warehouse strategy.
• Conduct data analysis and collaborate with business and development teams to design, and document analytics dashboards, alerts, and reports.
• Design and develop analytics and reporting prototypes and document solutions using industry standard tools.
• Create and groom the backlog, document stories and solutions broken-down in releases and sprints using an Agile Project Methodology.
• Present prototypes and documentation to team members and convey complex information in a clear and concise manner.
• Champion data governance and provide data that is accurate, congruent and reliable, to ensure the information is easily available to users for direct consumption or integration with other systems.
• Analyze business processes and functional requirements and participate in the development of business cases in the support of process changes or projects.
• Collaborate with Quality Assurance teams to ensure timely delivery of products.
• Be accountable for project results along with business and technology owners.
• Educate and train business to use data as an analytical tool, displaying information in new forms and content for the purpose of analysis and option exploration.
• Lead, coach and motivate team members on a proactive basis in analytics and business / system analysis practices.

Other duties as assigned.

Education, Skills & Experience Required:
• Bachelor's degree in Statistics, Math or Computer Science or equivalent work experience.

Minimum of 5 years' experience defining analytics requirements in an Agile environment.
• Minimum of 5 years' experience with Data Governance deliverables such as Business Glossary, Data Lineage, etc.
• Minimum of 3 years' strong SQL and report development experience with Business Intelligence tools such as Business Objects, SSRS, Cognos, MicroStrategy, Tableau, QlikView, Spotfire, etc.
• Exposure to at least two database platforms, such as Oracle, Teradata, Snowflake, AWS RDS/Redshift or MS SQL.
• Exposure to at least two integration platforms, such as Informatica, DataStage, Kafka, Oracle Data Integrator (ODI), etc.
• Knowledge of operations data platforms and Analytic Tools such as Tableau, Spotfire is a plus. • MDM experience is a plus.
• ScrumMaster certification is a plus.
• Proven ability to work in a fast-paced environment with multiple Solution Delivery teams and third-party vendors
• Ability to work with minimum supervision to achieve and exceed goals and deliverables • Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role.
• Strong business acumen, with preferred industry experience in Warranty/Insurance, Field Service Management, Finance, or Contact Center.
• Exceptional oral and written communication and facilitation skills#DICE