Business Intelligence Developer

Primary City/State:

Phoenix, Arizona

Department Name:

Medical Library-Corp

Work Shift:

Day

Job Category:

Marketing and Communications

The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. If you're ready to change lives, we want to hear from you.

In the Business Intelligence Developer role you will be responsible for supporting BI and Automation needs for the Clinical Education team. You will focus on developing reports and dashboard, completing data analysis, and automating manual processes to support our Clinical Education Teams.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position is responsible for providing data and analytic support for a specific organization and/or area of expertise. This includes working with large databases and applying quantitative methodologies using advance analytical tools. Working as part of a team in the data design, direction, and coordination of the hardware and software system configurations. This position is responsible for providing data visualizations (reports and dashboards) to support the organization's operational objectives and will work with multiple data sources and expected to troubleshoot data issues and other report/dashboard issues at a moderately complex level and appropriately escalate issues as needed. This position may include tasks such as creating data definitions, validating data, retrieving data from multiple systems, merging data from multiple sources, and participating in creating technical documentation and training materials.

CORE FUNCTIONS

1. Participates in analyzing business requirements associated with the design and implementation of highly efficient, highly scalable data processes. Designs and develops robust and efficient processes for extracting, transforming, and loading (ETL) data to meet the needs of large-scale projects.

2. Reviews and analyzes data objects and models to improve data management and data access.

3. Performs data profiling, source-target mappings, codes data transformation development, optimization, testing and implementation. Identifies required tasks and accurately determines needed resources and timeframes to ensure delivery of business needs.

4. Identifies and solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using established procedures. Takes a broad perspective, including coordination with others outside own organization, to identify innovative solutions.

5. Responds to non-standard requests from internal customers; investigates with assistance from others, as needed. Interacts primarily with department peers, supervisor, and internal customers.

6. Analyzes and reports on customer needs. Manages and supports the identification and research of new developments and uses of current systems and applications, as well as upgraded systems and applications such as Power BI, SQL, SAS, Python, and Tableau.

7. Serves as a liaison for data users or customers. This may include education, negotiation, and problem-solving tasks to deliver desirable outcome.

8. Maintains optimal operation of departmental reports in partnership with information technology or external software vendor, as appropriate. This may include implementation, maintenance, testing and/or functional design.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this job profile and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING

None

MATRIX OR INDIRECT REPORTING

None

TYPE OF SUPERVISORY RESPONSIBILITIES

N/A

Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)

Requires extensive sitting with periodic standing and walking.

May be required to lift up to 20 pounds.

Requires significant use of personal computer, phone and general office equipment.

Needs adequate visual acuity, ability to grasp and handle objects.

Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.

May require off-site travel.

This is not a safety sensitive position.

MINIMUM QUALIFICATIONS

Knowledge typically obtained with a Bachelor's degree in Statistics, Mathematics, Computer Sciences, Process Engineering, Business or a related field, or equivalent combination of relevant education, technical and business experience.

Minimum of three years increasingly responsible work experience in data analytics, including experience with data visualization development and knowledge of various methodologies and ability to tell a story with data.

Knowledge of data warehouse concepts, dimensional data modeling and complex interdependent SQL processes. Skilled in ETL concept, design and development using data integration tools. Experience working in a large data warehouse environment with complex data models. Strong problem solving and data analysis skills.

Must have experience in working with cross functional departments in order to serve as a liaison and provide relevant guidance or leadership.

Knowledge of project management principles. Needs experience in large scale project planning and reporting either individual or team.

Very good communication, interpersonal and critical thinking skills are required.

Must have strong technical skills (Power BI, SQL, SAS, Tableau, Python).

PREFERRED QUALIFICATIONS

Knowledge of subject matters such as customer service contact centers, Automatic Call Delivery (ACD) phone systems, clinical medical record systems, and customer relationship management (CRM) platforms is preferred. Advanced degree in Math, Statistics, or related technical field is preferred.

Additional related education and/or experience preferred.

DATE APPROVED 12/26/2021

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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