Business Intelligence Manager

Position Type: Full-time 
Location: Detroit, MI
Reports to: Reporting Analyst, and Web Analytics Coordinator
Management Position: Yes (Oversees the CRO Specialist) 

About us

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well-loved. Our thoughtful craftsmanship, timeless design, and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand. 

What You’ll Be Doing

We are looking for a Business Intelligence Manager to help drive business strategy by synthesizing performance metrics into actionable insights across key product categories and marketing channels. The position sits within our eCommerce team but works on projects spanning the entire organization (from product insights to business insights to multi-channel marketing optimization). You will use your innate curiosity & data manipulation know-how to dig into business dynamics and surface insights that materially impact our performance.

Key Responsibilities:

• Lead business reporting acumen for the organization
  •  Individual will be an expert in understanding how the numbers come together and can articulate the data clearly and concisely.
•  System Data Integration for reporting and business understanding 
  • Lead the technical requirements of what is necessary to connect all systems within the organization to a common place to clarify understanding of how the business is performing and how customer data show be used
•  Reporting of Conversion Rate optimization on the E-commerce site  
  • Individual will work with User Experience to maximize opportunity on the E-commerce website. A/b Testing is critical to driving revenue, this individual will work with the Conversion Rate Optimization team to map out testing opportunities and report on their success, failure, and contribution
•  Lead Business Intelligence strategy for the company allowing for continued growth and opportunity
  • individual will be at the forefront of making the organization a data-centric company. By keeping abreast of current data trends, tools, and tactics they will formulate and execute recommendations that drive the business

Qualifications

• Degree in Data Science, Marketing, Programming, Statistics, Economics, Finance
• 5-10 years of Business Intelligence experience
• Background in Retail and/or eCommerce

Hard skills

• Experience with: Tableau, Power BI, Magento, Google Analytics
• Expert level understanding of Microsoft Office suite, especially Excel
• Strong analytical/quantitative skills and ability to synthesize findings into tangible actions that drive business outcomes

Soft skills 

• Effective communication 
• Cross-team collaboration 
• Strong organizational skills

Sampling of Total Rewards Program

• Compensation type: salary 
  Bonus eligibility:
  • Short term incentive plan
• Paid Time-off: 
  • 15 Vacation days (accrued)
  • 10 Corporate holidays 
  • 2 Volunteer days
• Benefits:
  • Medical, dental & vision -click here to view our full package! 
  • 401k with company match 
  • Employee assistance program 
  • Pet Insurance
  • Merchandise discounts
  • Complimentary employee watch

• HR Phone Screening - 30 minutes via Microsoft Teams (camera off)
• Technical Interview with Hiring Manger  - 1 hour via Microsoft Teams (camera on)
• Take home assignment - 30minutes -2 hours of work
  • note: select positions may not require a case study assignment
• Final Interview with Panel - 1 hour via Microsoft Teams (camera on)

*The general hiring process can be found above, however Shinola reserves the right to change the process as needed. 

At Shinola, we're committed to growing and empowering an inclusive community within our company and industry. This is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. Research shows that oftentimes women and other minority groups only apply to open roles if they meet 100% of the listed criteria. Shinola encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.   
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.
This job description does not constitute a contract of employment and Shinola may exercise its employment-at-will rights at any time.